The poster has only one post in the history. This is seen many times where a person has never posted prior and miraculously lands in a thread like this, singing praise, as the first post.
[QUOTE=Obiwan;7925437]
I see this reference constantly, what what does it even mean! 
[/QUOTE]
[edit]
Yabbut, Colleen came from White Collar World. I believe she was schooled in- and worked in international relations before flying the coop and becoming a saddle fitter.
I spoke with at length a few years about about getting into that biz. She was helpful and candid. Having been in White Collar World myself, I thought she sounded like someone who would not flake out so blatantly.
[QUOTE=Posting Trot;7924127]
Oh my lord. That email from ASF that is on the BBB site is almost too much. Itâs written in this hyperformal business-speak to make it seem like itâs no big deal that they âaccidentallyâ sold the consigned saddle and then sent a completely different saddle to the consignee, hoping that she would go away.
And then ASF offers to send the complainant the money for the sold saddle LESS THE COMMISSION despite the length of time and the amount of trouble and general ill-will and distrust caused by ASFâs practices.
Really? This person is supposed to be a professional?[/QUOTE]
Kinda way OT, but one of the remedies offered in that situation was for Meyers to have a saddle re-made to the ownerâs specs at no cost. That was a solution to a saddle one year old sent to be refitted and lost. It sounds like the unhappy owner could have scored on that one, and Meyers offered to make it right.
[QUOTE=Eleanor;7924769]
This is what I would do. Contact him and see if he will make the saddle for you if you pay him direct.[/QUOTE]
I wouldnât do that. What if the measurements were NQR and you need a fitter?
Personally, Iâd start over with another fitter who would back the product she soldâŠ. after, of course, she actually ordered it when she said she had and produced it (ferchrissakes).
[QUOTE=Obiwan;7925437]
I see this reference constantly, what what does it even mean! [/QUOTE]
Its kind of a long explanation. Refers back to maligned posters, either in threads they started that went the wrong way or joining a thread by anotheralready in progress, like this one, under an alter to defend themselves. In other words they pretend to be a their friend or satisfied customer under a brand new single post alter, itâs really them defending themselves.
Sometimes, the IP addy of a defender was discovered to be the same as that of the OP, the person being maligned. The excuse used by the maligned OP was that the OP had holiday houseguests and they must have used her computer. That was in the archived Arabian Jumper Trainwreck Thread if you ever have a spare 4 hours. That also gave us Sybils describing pretty much the same thing but as a multiple personality excuse for houseguest posts. More recently occurred in Heat.her and Churchill TB threads, those used the same punctuation and spelling errors as the person in question.
Really have no idea about this one but it is in the classic form. Perhaps it is coming from inside the house.
I wouldnât be surprised if she was posting now that you mention it! When she eventually called me back at the end of our phone conversation she asked if I wouldnât mind taking down this chronicle post.
Anywho, she comes to the barn tomorrow. Then I can hand her back the loaner saddle, be done with her, and one very angry trainer can find out whatâs going on with her other clients saddles! What a can of worms.
[QUOTE=Obiwan;7925491]
I wouldnât be surprised if she was posting now that you mention it! When she eventually called me back at the end of our phone conversation she asked if I wouldnât mind taking down this chronicle post.
Anywho, she comes to the barn tomorrow. Then I can hand her back the loaner saddle, be done with her, and one very angry trainer can find out whatâs going on with her other clients saddles! What a can of worms.[/QUOTE]
Is she giving you your money back?
[QUOTE=CrowneDragon;7925496]
Is she giving you your money back?[/QUOTE]
She didnât give it to me, but my credit card company sure did! Went through today, great christmas present.
[QUOTE=mvp;7925455]
I wouldnât do that. What if the measurements were NQR and you need a fitter?
Personally, Iâd start over with another fitter who would back the product she soldâŠ. after, of course, she actually ordered it when she said she had and produced it (ferchrissakes).[/QUOTE]
^This. I donât know where exactly you are in Colleenâs coverage zone, but that area is crawling with good fitters. Iâm sure you can find another to help you order an Adam Ellis (or something else, if you prefer.)
[QUOTE=Obiwan;7925502]
She didnât give it to me, but my credit card company sure did! Went through today, great christmas present.[/QUOTE]
Why canât she give you the money back? Why does your credit card company have to eat it or waste money going after her? This is ridiculous. [edit]
Classic houseguest indeed.
CC company wonât waste a penny going after her. Theyâll just pull their authorization for her to take the card and so will the others, they share bad behavior. Her bank will be notified too. And anytime a prospective saddle buyer Googles to find a fitter and clicks her name? Guess whatâs going to come up? This thread.
[QUOTE=CrowneDragon;7925510]
Why canât she give you the money back? Why does your credit card company have to eat it or waste money going after her? This is ridiculous. [edit][/QUOTE]
[edit]I had already called the credit card company to get my money back because of the delay in communications. There was no point in delaying farther from getting my funds, especially after learning I most certainly wasnât going to be getting my saddle any time soon.
Frankly I do not trust that I would be getting my money back directly from her, all she tried to do on the phone was sell me another saddle. Which I went for, then came to my senses.
[QUOTE=Obiwan;7925519]
Iâm definitely not a criminal! I had already called the credit card company to get my money back because of the delay in communications. There was no point in delaying farther from getting my funds, especially after learning I most certainly wasnât going to be getting my saddle any time soon.
Frankly I do not trust that I would be getting my money back directly from her, all she tried to do on the phone was sell me another saddle. Which I went for, then came to my senses.[/QUOTE]
I think CrowneDragon meant that Coleen is criminal (=
[edit]
And I appreciate that the OP left the thread intact, in spite of Colleenâs attempt at âHey, since [edit] wonât give you a refund or a saddle and keep lying to you about why I wonât, but your credit card company cleaned up my mess and gave you your money would you mind taking down that thing you wrote online [edit] Itâs gonna cramp my business. K thx bai.â
:rolleyes: :mad:
I am thankful this stuff ends up online. Otherwise I wouldnât know that La Mundial often doesnât fulfill their obligations to people who order boots from them, or Antares saddle trees are often crap or any of the other interesting things that get posted on here.
And it seriously irks me that the cc company has to eat this. Faceless victimless crime, right? I hope the saddle fitter faces some repercussions.
My apologies CrowneDragon! Between making dinner and this forum Iâve been reading pretty quick.
I think in my gatherings that there is a very large group of people who have ordered saddles and most likely already paid half or all for them. Itâs a shame many people will likely get screwed over in this situation. And many more will continue because it seems she has found a new saddler maker to take orders, until whatever happened with Adam and Patrick and possibly Kent & Masters, happens to them.
I just hope I donât end up with a crazy follow up story when she comes to the barn tomorrow! Will be making sure there are many, many people there.
[QUOTE=Obiwan;7925491]
I wouldnât be surprised if she was posting now that you mention it! When she eventually called me back at the end of our phone conversation she asked if I wouldnât mind taking down this chronicle post.
Anywho, she comes to the barn tomorrow. Then I can hand her back the loaner saddle, be done with her, and one very angry trainer can find out whatâs going on with her other clients saddles! What a can of worms.[/QUOTE]
Too bad you canât sell the loaner saddle back to her and give the ârefundâ to your credit card company.
[QUOTE=Obiwan;7925519]
Frankly I do not trust that I would be getting my money back directly from her, all she tried to do on the phone was sell me another saddle. Which I went for, then came to my senses.[/QUOTE]
Wait wait wait what wait!
Sell you another saddle how? Did she say what happened to the money you already paid her (that your cc returned to you)? Did she explained why she lied to you for months, telling you next shipment would be your saddle?
Was she just going to send you another saddle, or did she want you to⊠holy fruitbatâŠsend her more money for this new saddle?
[QUOTE=Obiwan;7925569]
And many more will continue because it seems she has found a new saddler maker to take orders, until whatever happened with Adam and Patrick and possibly Kent & Masters, happens to them.[/QUOTE]
Obiwan, I really encourage you to tell Patrick Saddlery and Adam Ellis that based on your communications, Colleen is doing this with multiple brands. Patrick Saddlery and Adam Ellis are quite literally down the street from each other, and Fairfax Saddlery (which handles Kent and Masters) is nearby too. Theyâre all members of Walsall Equestrian Society, and Iâm guessing the other WES members would appreciate a heads-up that a previously excellent buyer is not completing orders.
[QUOTE=Coanteen;7925624]
Sell you another saddle how? Did she say what happened to the money you already paid her (that your cc returned to you)? Did she explained why she lied to you for months, telling you next shipment would be your saddle?
Was she just going to send you another saddle, or did she want you to⊠holy fruitbatâŠsend her more money for this new saddle?[/QUOTE]
She went into how Adam wasnât filling orders correctly, sending wrong saddles and other things which she stopped paying him for. She gave me stories of ill fitting saddles and other stuff I tuned out, it just seemed irrelevant. This had me going for her, of âoh Adam messed upâ. It was a good story. I immediately emailed Patrick Saddlery and asked about her account standing and was told that her account there was also on hold. Iâm taking it as a sign the two saddle makers canât be wrong! This ânewâ person she is working with, who she would order me a saddle, would have my saddle jumped to the front of the line, it sounded good.
There was no explanation for the lies, no explanation why when, if it was really Adamâs fault, why not tell me we need to change the order and Adam isnât working?
There was no great explanation of why she was MIA for three weeks. She said she was traveling and her hubby kept telling her to call me but she kept forgetting. I also sent emails. It would have been really easy to shut me up with a quick email of âalmost done!â.
Iâm not sure if she actually expected me to pay her for another saddle. I told her I was uncomfortable sending her money under the current circumstanced and that my card company was already in the works to get it back. She ended up mumbling something and I ended up with her coming to the barn tomorrow. I have one of her loaner saddles, she offered to give me a nicer loaner saddle while I continue to wait for mine:lol: but Iâm just going to hand it back and be done.
[QUOTE=LaurieB;7925611]
Too bad you canât sell the loaner saddle back to her and give the ârefundâ to your credit card company.[/QUOTE]
I was thinking this, or similar. Since there are obviously many people she owes money to, and the OP has a bit of collateral. Just donât know that there is any way to actually do anything.
By submitting your email, you agree to our Terms of Service and Privacy Policy. You may also receive promotional emails from The Chronicle of the Horse. You can opt out at any time.
For Customers
Company
Terms of Use
