Boarding Woes/VENT

My previous barn did riding for special needs riders. They built a large mounting platform and put it next to the indoor arena as it was really big to move. I had an upper level jumper and an eventer at the time and I can’t tell you how many bolts, snorting and bucking fits these 2 did at this new mounting platform because it had not been there previously.

On the other hand, the barn had 2 ducks that had been raised as babies at the barn and the horses were well acquainted with them. During a dressage lesson, they both FLEW into the arena! My normally reactive eventer barely even looked up as he was very aquatinted with the ducks as were all the horses. Sometimes a new boarder would put the ducks in their pen as their horses needed a bit of time to get used to the ducks. I guess flying ducks may seem like a bit of a hazard. Never really considered it as the ducks had names and were well loved pets. All perspective I guess.

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Isn’t that funny though. They know it’s you but really tune into the change in body language and your gait.

I know. I hadn’t been able to get up the hill to the barn for several days due to snow and ice but when I did and called them they all came running to see me until I got out of the buggy with crutches and they all went running off :unamused:

The pattern continued even when I was there every day helping with chores as best I could.

Not according to Pat Parelli. All his trained horses do act like robots.

I left for this reason too. I paid extra for a net to be filled in the evening along with his regular dinner at around 5PM. Even though it was on his stall card, I’ve often find they threw him an handful of hay for dinner and hang the net so I wasn’t getting all the hay I was paying for. They had(have) a revolving door of barn help (teen girls) who weren’t told who gets what and clearly did not know how to read.

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TBH, I have not read all the replies to the OP, nor do I know what part of the country he/she lives in.
However, as someone who owns my own farm and occasionally offers boarding to a few others, I fully understand why “this is so hard to find”…

Cost: so many people add up the cost for a few bales of hay, a couple bags of grain and bagged shavings from TSC, and are affronted to find out that my monthly board fee is quite a bit more than that. Farms, especially nice farms that have the things that everyone wants (great turnout, nice arena, safe stalls and fencing, etc) are $$$$ to buy and maintain… It literally costs thousands of dollars/year to fertilize fields, pay people to pick/drag manure in turnout areas, maintain safe fencing. Arenas need regular maintenance. Weedwhacking or leaf blowing are constant. Barn help does not work for free (and if BO does the day-to-day work, their time isn’t free either). So if you’re looking for a fantastic barn that has the amenities and flexibility you’re looking for, you’d better expect to pay top dollar for it. And complaining to the BO about costs, or frequently being late with the board check is a good way to convince a BO to give up.
Look at the 43,000 posts on this forum about boarding: it’s a loss leader, break-even proposition at best. Most “programs” make their money on lessons, sales, and showing, and those subsidize the horse board bills. If you want something that’s not lessons/sales/shows, then the monthly charges need to be high enough to make it worth the owner’s time. (and it ‘costs’ a lot of time to organize farrier/vet, source good hay, find someone to come service the tractor or fix the plumbing, and do all those night checks)

Crazy boarders: My farm is my home. I don’t want people out at all hours, making a racket or leaving a mess. I don’t want to come out to quickly check a horse for XXX and get tied up in a hour long discussion about Dobbin’s behavior or new blanket requirements. And, don’t get me started on people with 12 blankets that ALL have front buckles and leg straps and need to be changed 100 times a day. Sure, that blanket with all the buckles only takes an extra 5 mins to take on or off, but you’ve added an hour to my week and just try to multiply that by 12 horses and you’ll see the problem. As a horse owner, I know that they never hurt themselves at a convenient time, but having my doorbell ring when I just sat down to eat, because you have a question gets old.

Nothing burns out a BO more that destructive horses owned by people who don’t value or take care of the facility. There are two ways to handle that: A: bring in a trainer with a mandatory program, so they can micromanage the horses and owners, or boot all the boarders and just enjoy their own farm. As land gets more expensive, shipping costs transfer to the consumer by rising prices on hay, grain, etc,
and it’s harder and harder to own/operate a farm.

It’s good that your recognize that you might “not be the easiest”. But keep in mind, that while you have “strong feelings” , if the BO doesn’t have the same general horse-keeping philosophy as you do, you’re always going to have conflict. Find a barn that has the same basic care/standards that you do, or buy your own place and run it exactly the way you want to.

(full disclosure: For MANY years I was a boarder with “strong feelings” too. I got angry or frustrated about different care or facility maintenance standards. I’m sure I was difficult to deal with, even when I was 100% right and the BO was 100% wrong. But once you have your own farm, and you fully realize how much it all costs (mortgage, tractor, storage buildings, fencing overhauls, mowers/whackers/augers, power, water, grass seed, and on and on and on) you’ll realize that your expectations were unfair, and you’ll gain a new appreciation for those souls that do offer your horse a home, with all the stress and budget worries that accompany that.)

I now board 1-3 outside horses to help offset my costs. But I screen carefully and try to ensure both horse and owner are compatible with my horse-keeping style. I charge enough to not just subsidize their horse-owning experience, and I am clear upfront about what services I offer and what I don’t. Luckily I have a full time job that pays most of my bills, so I can afford to be a bit picky. But even with my cautious approach, I’ve had a few pairs (it’s usually the owner, not the horse) that’s high-maintenance and frustrating to deal with. Luckily, I am low-drama, and can tell the owner that we’re just not the right match, recommend a few other options locally that might be a better fit, and see them out the door with (mostly) good feelings.

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This is the secret sauce - why is it hard for so many BOs and boarders to be clear about their services / rules / must haves / wants BEFORE the horse moves in and inevitably someone ends up frustrated?

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Well, sometimes it’s because they need to fill a stall/slot in their training program, so they’re incredibly nice and accommodating…until the horse moves in. But trying to “reform” a difficult boarder is just as impossible as trying to change a barn.

I swear, one BO I knew was like Basil Fawlty–“I could run a very nice hotel if it weren’t for all the guests”–only with her, it was like–“I don’t understand why people can’t just show up once a week on the weekend, ride their horses supervised by me in the lesson, and then leave and let me be in peace to run my barn the 6 other days.” She was a very regimented hardass, and I think subconsciously she made the barn very unpleasant to be around socially, just in the hopes boarders wouldn’t stick around or come very much. She always had empty stalls, despite being a good instructor with a decent and reasonably-priced facility. But when someone came as a prospective boarder, she always stressed how easy-going she was and was completely different from how she normally was on a daily basis at the barn.

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@ElementFarm,

What a terrific post!

I heartily agree.

When I had a boarding/lesson/training business, I grew weary of boarders lack of understanding of the business model.

I did require boarders to be in a lesson or training program with one exception - I had a lady approach me for boarding who was friends with a couple other of my adult clients, all she wanted to do was trail ride with her friends. She had a sweet retired school horse that was pretty ring sour, and she and her horse were a happy, compatible pair. So we tried each other out for a month, and she and the horse were both the easiest, low maintenance creatures imaginable. The horse was on pasture board, and the owner billed exactly zero services. It was probable the only horse where you could make a little profit on straight board.

My other favorite boarder was the exact opposite. Lovely horse, in a lesson/training program, whose owner was happy to pay for anything the horse needed. Grooming, medicating, clipping/trimming, whatever, don’t call her first, if the horse needed it, do it and bill her.

Unfortunately both those types of boarders are extremely rare. Most fall in the middle where you question the pricing model constantly.

I had a boarder who pushed back hard at the lesson/training requirement, my barn was in a convenient location for her but she wanted to bring an outside trainer in and couldn’t understand why I wouldn’t allow it. My response was “For the same reason I don’t allow someone to pick up the groceries I shopped and paid for and carry them to their car, take them home and eat them.”

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I definitely understand the business model and agree that it typically results in a more pleasant experience for everyone. However, this means there are now 2 challenges, do I align with the professional AND the facility.

The other point in this is I have found that many people are not capable of having an honest conversation about their services/needs. I would much rather someone tell me this isn’t a good fit instead of agreeing to everything. I have found that many times the BO or professional is financially struggling and will say anything to fill a spot.

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This is why I offer references! Prospective boarders need to know how I am to deal with. Of course, and vice versa – I require references and ask questions about how the potential boarder is.

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THIS! Boarders want this to be a harmonious relationship too. It’s why we ask so many questions before moving in. I want to make sure I am a good fit for your program. But if you lie about the amount of stall cleanings, arena times, hay feeding or if I can bring my own grain and supplements then you are sinking your own ship.

My guess it’s because most “backyard barns” have zero business model, so the owner just does whatever suits them. I would so much have upfront, clearly stated rules that everyone abides by so I can at least know if it’s a good fit for me and my horse.

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These quotes bring up a really important point. I got criticized by another member in another thread about boarding woes when I brought up that I was thinking about communicating my grievances to my former barn owner; she was not holding up to the services that she stated in her board contract and it didn’t help that she was charging a considerable amount for board. The pulled quotes sum it up for me.

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Anyone can do or say whatever they want to a BO. But in the current climate, don’t forget you need them a HECK of a lot more than they need you. Especially the lower-end type place that doesn’t require a full training program - guarantee the BO can fill your stall tomorrow.

So, choose wisely which hill it is you’d like to die on, else you might get the boot and find that everywhere else is worse.

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All barns I’ve been at that had mandatory lessons had several trainers. Sometimes an assistant, other times they split the lesson fees with other, outside trainers. Or a trainer in a different discipline might rent stalls for their horses/clients. But it would seem really chaotic as well as unprofitable to allow boarders to bring in any random trainer of their choice, unless there were a high percentage of retired horses/casual and occasional riders. Even just securing space in the ring.

It sounds lovely, and yes, having four enormous arenas, plus specific areas for lunging and the ability to trail ride certainly would reduce arena conflicts with multiple trainers coming in…unfortunately even in my horsey area, land is scarce and expensive, and that type of setup would be hard to come by!

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Your facility sounds lovely as do your fellow boarders!

McGurk further up thread you asked if Mann01 had sold her farm. In case she didn’t get back to you I believe she moved back to Germany.

After going through this whole thread I just realized that the last post was several months ago.

I ran a small lesson/boarding barn for over 30 years. I just realized that I am quite happy that I am down to 2 horses of my own and 1 boarder

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I wonder if she took her horses and the pony with her. I hope it was a move for the positive, not a “have to” and had to leave her pones behind.

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Are you getting bored??? You are very Off Topic about something which is none of your business……