I had this happen to me as well (the driver saw that the pony was missing an eye, and said since the box was available she could have it “just in case”).
Re: shipping quotes, I used Brook Ledge from Upstate NY to TX; their prices were similar to everyone else’s so I figured I’d go with the big name. I wasn’t super thrilled with the communication, but the shipping was good. They did require a box stall because of the distance (even though there was a layover), but I would have paid the extra anyway I think (the pony is old, she does only have one eye - prob doesn’t affect her shipping but eh - and it was a long drive).
We’re about to move again to Kansas, so I got quotes from Brook Ledge and Equine Express (who I’ve also been told is fantastic). The BL quote was $1700, EE was $1000 (both for a box stall), so I’m planning on EE this time shrug
I didn’t know BL did a military discount though, so I may ask about it before making the final decision! @OakleyOaks Do you just ask about the discount when you submit the quote?