I always read these threads with considerable interest because fundamentally I want breeders to do well and sell horses. However, there always seems to be such resistance to the input given by people who have bought/are shopping. You know…the customer. I’m not saying the customer is always right, but these people still remain your best chance of getting your product sold.
While there are lots of breeders that seem to be doing the right things (i.e. current websites with photos and video), there are lots that aren’t. And those sellers often complain about their inability to sell horses. That isn’t unique to this board, it happens in real life too. I’m not sure whether its that they genuinely don’t see the link between sales and current info/videos/photos, or they just aren’t willing to believe it.
And I truly don’t really understand that. I have helped a number of friends advertise their horses, and this includes youngsters. This goes back a few years for the most part, but we still had current photos and videos available online back when google video was the thing. Nowadays, the VERY first thing I would do with a prospective sales horse would be:
- Good front, back, left side, right side photos
- Good pictures under saddle and over fences, if appropriate
- Video of the horse W/T/C - in hand/loose for the youngsters, mounted for the riding horses
- Video footage of the horse free jumping and/or jumping under saddle (depending on age)
I would then put the materials on the breeder’s website or a free webpage and include a short description. The photos/videos can then be updated at appropriate intervals.
Then, no matter the format of the inquiry (a fulsome email or a one liner of “pics pls”), the relevant information is available and accessible. I found having this allowed me to reply to potential purchases instantly and find out if they had more than a passing interest. I also wasn’t, as a result, constantly frustrated when dealing with tire-kickers. It wasn’t as if I had rearranged my schedule and stood in the rain for hours for that one potential buyer.
Now, inevitably, you will encounter someone who wants some additional pics or video. If you are really proactive, you can satisfy any crazy requests. Or you can weigh your options and only expend your time/energy on inquiries you view as legitimate.
I don’t want to downplay the time that goes into this sort of endearing. It does take time and energy - things that are often in short supply. But its also incredibly important. It also isn’t that unmanageable if you consider it a must (just like scheduling that farrier visit) and just get it done. And that may mean that you don’t have time to make the horse absolutely sparkling - but most buyers won’t notice or will be able to look past that. Obviously, I’m not advocating for muddy horse photos/videos.
We did photos and video footage for three foals a few weeks ago, and it took us about an hour or so. Obviously they are much easier to do than horses that are going undersaddle or need to be free-jumped, but most buyers are going to ask for videos unless they are around the corner, so you simply need to figure out a plan, or frankly accept that it will take longer to sell your horse and with a diminished pool of buyers…you may not be able to get the price you’d like. The kicker for me is that all of this can be done with a basic camera or even certain smartphones.
Not having this stuff does hurt sellers. Relatively recently a friend was very interested in a nice unbacked mare. She liked what she saw in photos, but the mare was over 8 hours away. She asked for video, and was promised some. But it took over two months for the seller to get the footage. In the meantime, she bought another horse. When the seller finally sent her the footage, my friend was impressed and told me that she would have bought that horse instead.
I also realize that some breeders are not that techno-savvy. I get it. But at least try and ask for help. I think people would be amazed at the resources that are available to them for free/inexpensively if they just ask.