Cheap ribbons and empty packets – Do events appreciate the clientele?

[QUOTE=KayBee;8223091]
Ask a local nursery to loan plants/trees in exchange for a few signs advertising the nursery.[/QUOTE]

PS: OMG, thank you, I’m un-ashamedly stealing this fantastic idea for my never-ending sponsor recruitment list!!! We have built some good local participation in getting non-horsey people to come out & volunteer (doesn’t help that it’s a freaking gorgeous facility), but I’m also a big proponent of local/small businesses & this is a GREAT way to partner with one from an innovative angle that offers pluses for both. What farm doesn’t buy plants, even my little rednecky personal one with no money, occasionally??

<3

[QUOTE=asterix;8224973]
I think she meant that the intro tests went much longer than scheduled, not that they let people ride whenever. If you have ever judged intro dressage (and I have), it can go VERY slowly, tiny ponies creeping around the ring, etc. iIf the scheduler didn’t allow for extra time at the level they could have gotten out of whack pretty easily.
It can happen in SJ too - the Elementary folks often trot the course and use the whole ring…[/QUOTE]
AND the “time to ride the test” that comes with the Intro tests is definintely on the short side.

[QUOTE=wildlifer;8226596]
PS: OMG, thank you, I’m un-ashamedly stealing this fantastic idea for my never-ending sponsor recruitment list!!! We have built some good local participation in getting non-horsey people to come out & volunteer (doesn’t help that it’s a freaking gorgeous facility), but I’m also a big proponent of local/small businesses & this is a GREAT way to partner with one from an innovative angle that offers pluses for both. What farm doesn’t buy plants, even my little rednecky personal one with no money, occasionally??

<3[/QUOTE]

For extra points, let spectators or competitors buy the plants for cheap OR let them buy the plants as a fundraiser of some kind. I’ve also seen shows do this kind of thing with local jump-building companies. For example, maybe there’s one or two jumps on course that are available for sale.

Also, I’ve never seen this at an event, but I’m dying to see it: find a local t-shirt company that does on-demand silk screening. See if they’ll agree to come to the event, even for just a few hours. It’s really fun to get your shirt silk-screened right there, and it gets around the problem of having to pre-order a bunch of shirts that nobody buys. I saw this at a local elementary school’s annual carnival, and I thought it was frickin’ genius. It’s the exact same silk-screen pattern every year, but they change the color of the shirt. Or if you prefer, offer shirts in lots of colors so that people can get their XC color on the event shirt. (Man, I hope that paragraph was coherent. I’m crazy tired today.)

[QUOTE=jn4jenny;8226652]
For extra points, let spectators or competitors buy the plants for cheap OR let them buy the plants as a fundraiser of some kind. I’ve also seen shows do this kind of thing with local jump-building companies. For example, maybe there’s one or two jumps on course that are available for sale.

Also, I’ve never seen this at an event, but I’m dying to see it: find a local t-shirt company that does on-demand silk screening. See if they’ll agree to come to the event, even for just a few hours. It’s really fun to get your shirt silk-screened right there, and it gets around the problem of having to pre-order a bunch of shirts that nobody buys. I saw this at a local elementary school’s annual carnival, and I thought it was frickin’ genius. It’s the exact same silk-screen pattern every year, but they change the color of the shirt. Or if you prefer, offer shirts in lots of colors so that people can get their XC color on the event shirt. (Man, I hope that paragraph was coherent. I’m crazy tired today.)[/QUOTE]

What a fabulous idea!!

[QUOTE=Winding Down;8224064]
regarding volunteers. I just finished stepping in as a secretary for a local association schooling dressage show. The series attracts so many volunteer requests that we have to turn people away. The other events/shows struggle to fill.

Why do people want to volunteer at this particular show?

  1. It is a ton of fun in a small area. There is food, drink, lots of laughing and people know each other. It is far different from sitting out under an umbrella jump judging with your iPhone and bug spray. So the more you can put volunteers together, the better.

  2. The atmosphere of this series is, for lack of a better word, jolly. There are lots of younger volunteers who come in pairs and trios.

  3. As for myself, I do not tolerate any rudeness from anyone toward or among volunteers. I nipped that in the bud from the get go when parents or competitors complained about the show (we ended up running over an hour behind due to very VERY slow Intro dressage tests)… I think I can be very sweet but I can turn into a stoned face, affect-less, one-eyebrow-raised stepmother if anyone (and that means anyone) is unreasonable.

  4. Organizers MUST have incentives for volunteering. And it cannot just be a free xc schooling pass. It has to be something tangible. It can be fun time, good food, volunteer party, and a ton of smiles and appreciation. Volunteers also need to be given respect and a voice in what and how things are done. Example from this past show: I went to a young ring steward and asked for her input on how she might keep competitors moving into the ring more quickly and she came up with some good ways to do so. This was in contrast to simply telling her how to do this.

I volunteered several years ago for an organization and no one ever thanked me and all of the volunteers got frowns and shouts from the organizers. It was not pleasant and I withdrew from supporting that organization for many years. The only real thanks or praise I got was from the TD who told me that I ran the xc control better than any event he had done for years and suggested that I become an announcer. Before withdrawing, I asked to do that same job again and was told ‘no’ with no real reason behind the ‘no’. I did find out later that a board member wanted that job - if I had known that, it would not have been nearly as off-putting.

So, what did I learn from this very successful volunteer-run show series?

Treat your volunteers with respect

ask for and value their opinions and suggestions

make their experience fun throughout - smile, engage, converse, when you have a chance.

provide a common area where they can socialize and/or see themselves as part of a team

give tangible incentives for their hard work

give them real food and drink throughout the day

thank them profusely throughout and at the end of the day.[/QUOTE]

I volunteered at a big event once, all day, in the rain, with a smile on my face. I love my sport and I wanted to help out.

However… when I asked about my schooling pass (which you get if you volunteer at this organizations smaller HTs) I was told “your reward is getting to watch the show for free”.

Umm… I got to see 1 jump the entire day and I was already in listed to volunteer for stadium the next day. I guess my “treat” was to watch stadium, oh wait, I was helping in warm up and saw nothing.

I haven’t volunteered at that venue since.

[QUOTE=wildlifer;8226596]
PS: OMG, thank you, I’m un-ashamedly stealing this fantastic idea for my never-ending sponsor recruitment list!!! We have built some good local participation in getting non-horsey people to come out & volunteer (doesn’t help that it’s a freaking gorgeous facility), but I’m also a big proponent of local/small businesses & this is a GREAT way to partner with one from an innovative angle that offers pluses for both. What farm doesn’t buy plants, even my little rednecky personal one with no money, occasionally??

<3[/QUOTE]

LOL. Not my idea; this is done at several of the venues I have ridden at. And yes, like J4J said, the opportunity to purchase the plants is offered, though I’ve often wondered if people are really willing to wait around until XC is over to get their… whatever.

(Also, potted trees (esp pines/yew) are an awesomely easy way to add interest to a fence AND they are fairly hardy – re blugal’s earlier comment re: watering. But you may need to make sure that they are well-propped, esp if it’s windy. Flowers tend to be much less top-heavy.)

[QUOTE=jn4jenny;8226652]
Also, I’ve never seen this at an event, but I’m dying to see it: find a local t-shirt company that does on-demand silk screening. See if they’ll agree to come to the event, even for just a few hours. It’s really fun to get your shirt silk-screened right there, and it gets around the problem of having to pre-order a bunch of shirts that nobody buys. I saw this at a local elementary school’s annual carnival, and I thought it was frickin’ genius. It’s the exact same silk-screen pattern every year, but they change the color of the shirt. Or if you prefer, offer shirts in lots of colors so that people can get their XC color on the event shirt. (Man, I hope that paragraph was coherent. I’m crazy tired today.)[/QUOTE]

That would be awesome, esp if they offer a variety of shirt styles. Don’t so much care about color, but lord, I hate it when it’s a great image but it’s printed on a Hanes “beefy T.” I have curves; those T-shirts are not flattering.

http://www.shirtsupplier.com/showcategory.aspx?CategoryID=1&SEName=women

[QUOTE=Winding Down;8224064]
regarding volunteers. I just finished stepping in as a secretary for a local association schooling dressage show. The series attracts so many volunteer requests that we have to turn people away. The other events/shows struggle to fill.

Why do people want to volunteer at this particular show?

  1. It is a ton of fun in a small area. There is food, drink, lots of laughing and people know each other. It is far different from sitting out under an umbrella jump judging with your iPhone and bug spray. So the more you can put volunteers together, the better.

  2. The atmosphere of this series is, for lack of a better word, jolly. There are lots of younger volunteers who come in pairs and trios.

  3. As for myself, I do not tolerate any rudeness from anyone toward or among volunteers. I nipped that in the bud from the get go when parents or competitors complained about the show (we ended up running over an hour behind due to very VERY slow Intro dressage tests)… I think I can be very sweet but I can turn into a stoned face, affect-less, one-eyebrow-raised stepmother if anyone (and that means anyone) is unreasonable.

  4. Organizers MUST have incentives for volunteering. And it cannot just be a free xc schooling pass. It has to be something tangible. It can be fun time, good food, volunteer party, and a ton of smiles and appreciation. Volunteers also need to be given respect and a voice in what and how things are done. Example from this past show: I went to a young ring steward and asked for her input on how she might keep competitors moving into the ring more quickly and she came up with some good ways to do so. This was in contrast to simply telling her how to do this.

I volunteered several years ago for an organization and no one ever thanked me and all of the volunteers got frowns and shouts from the organizers. It was not pleasant and I withdrew from supporting that organization for many years. The only real thanks or praise I got was from the TD who told me that I ran the xc control better than any event he had done for years and suggested that I become an announcer. Before withdrawing, I asked to do that same job again and was told ‘no’ with no real reason behind the ‘no’. I did find out later that a board member wanted that job - if I had known that, it would not have been nearly as off-putting.

So, what did I learn from this very successful volunteer-run show series?

Treat your volunteers with respect

ask for and value their opinions and suggestions

make their experience fun throughout - smile, engage, converse, when you have a chance.

provide a common area where they can socialize and/or see themselves as part of a team

give tangible incentives for their hard work

give them real food and drink throughout the day

thank them profusely throughout and at the end of the day.[/QUOTE]

Thank you for this post.:slight_smile:

ETA- everywhere it seems is begging for volunteers. Treating them the way described by Winding would go such a long way to getting more of them.

[QUOTE=JP60;8222295]
KayBee, with respect, putting on an Event is a service. It is an exchange of goods. While we understand that volunteers are a part of the equation, the venue is owned by someone and they are offering it for a specific use. Whether they make a profit or not, they accept the responsibility of putting on a show for more than just altruistic reasons. They get something out of it even it is the satisfaction of putting on a show. Otherwise, why even make the effort.

Part of this discussion has been about the idea of is this for profit or loss, and if profit how much can be rolled back into the idea of attracting more people. If not for profit, then why are Events run and if if folks do this for the good feeling, then cost is not a factor.

I can’t imagine that is the case for were I to put on a Event, I’d want to ensure two things, I can pay for all my costs including future ones, and that I can keep people coming back. That is the basic definition of a for profit business whether it it is Eventing, sailing national championships, or a restaurant.

The benefit is exactly what you mentioned at the end, the satisfaction of doing something people have a passion for. Again, if I had the property, even some of the money I would run shows and I know I wont make much money, but I’d love the opportunity to provide a place where people can meet and compete and have fun.

So I’ll stand on my restaurant example since I’ve seen many an owner not make tons of money, but provide a service and product that people enjoy and the proprietor enjoys making. The volunteers, the staff, the rest is just the structure added to the foundation of desire originating from the owner of the venue. When they don’t care any more, when they can’t afford it, that is when it ends.[/QUOTE]

Emphasis mine.

Just to make sure we’re all operating under the same definitions, what is described above is actually a greater approximation of a not-for-profit model than a for-profit model.

Most people picture a not-for-profit model as something that operates in the red. A not-for-profit model still has to operate in the black, or how can it remain a going concern? The profit rolls back into the operation, as described above. The principal difference between this and a for-profit model is that the owners do not pull the profits out of the operation for personal use (i.e. putting their children through school or food on the table) in a not-for-profit enterprise. Thus endeth today’s accounting lesson. :slight_smile:

I hope we are not proposing that farm owners host not-for-profit events, and I certainly hope we’re not advocating they do it for the intrinsic satisfaction of watching hundreds of horse and rider combos gallop through their [otherwise perfectly suitable for growing profitable crops] fields, parking in their pastures, and tearing up their footing on an entry fee subsidized by the host him/herself.

I am not saying ‘sit down, shut up, and be grateful for the events you have’. Issues should be discussed. Dialogue is always good. I do think that said dialogue would be more productive if we all tried to have a little bit of understanding of the farm owner’s [business] side of this equation before complaining about events, and be careful to not sound entitled.

FWIW, I like a nice ribbon as much as the next competitor, but a poor one will not reduce my experience at an event, not in the slightest. Put my entry fees towards footing a fences, not trinkets, fluff, and streamer length.

[QUOTE=Winding Down;8224064]
regarding volunteers. I just finished stepping in as a secretary for a local association schooling dressage show. [/QUOTE]
Thank you so very much for stepping up at short notice.

[QUOTE=Janet;8226950]
Thank you so very much for stepping up at short notice.[/QUOTE]

Thank you Janet. I had no prior experience so it was quite a struggle. But with the support from SG and EH, it went pretty smoothly. See you tomorrow evening.

[QUOTE=jn4jenny;8226652]
For extra points, let spectators or competitors buy the plants for cheap OR let them buy the plants as a fundraiser of some kind. [/QUOTE]

Geez, ok, so you are smarter than me too, this is great! Oh, I wrote that baby down!

Our volunteers get everything WD mentioned & then some, NO spending money required except for getting there, including free attendance at pro-guided course walks & valuable rider clinics (this is a destination 3DE), free meals (really really good ones with lots of snacks & all kinds of drinks available at any time in the volunteer HQ), very nice free t-shirts & hats, free attendance to dinners/parties. Because, yes, they are priceless (and our volunteer coordinator is a.w.e.s.o.m.e. and also a licensed TD & judge)!

Heck, I get a LOT more swag volunteering at ONE event than I ever did in 5 or 6 years of the horse trials I’ve done!! Water bottles, jackets, chapstick (that was a really really good idea in the goodie bag for jump judges, it had the event logo on it), 4x6 notepads, sweet posters, long-sleeve shirts, hoodies, vests – some of the heavier clothing was for the core staff who worked the whole event, but I was still volunteering, I didn’t get paid a dime.

And as much as I am DYING to ride in my ultimate T3DE goal, & as much as helping run the event is really, really long, demanding hours from about 7 am to 8 or 9 pm, until the stars align (which I’m pretty sure is going to take some black hole forming or something), I almost prefer to NOT have to worry about horse care, yet still get access to education from the top of crop (I think I messed that phrase up, sorry, very tired) in a beautiful place with free stuff & fantastic company.

When I DO finally get to ride in the darn thing, hey, at least I’ll be so heinously prepared, I won’t have to stress about new details! Just normal suicidal-horse-stress! :smiley:

[QUOTE=SecondInCommand;8226779]
Emphasis mine.

Just to make sure we’re all operating under the same definitions, what is described above is actually a greater approximation of a not-for-profit model than a for-profit model.

Most people picture a not-for-profit model as something that operates in the red. A not-for-profit model still has to operate in the black, or how can it remain a going concern? The profit rolls back into the operation, as described above. The principal difference between this and a for-profit model is that the owners do not pull the profits out of the operation for personal use (i.e. putting their children through school or food on the table) in a not-for-profit enterprise. Thus endeth today’s accounting lesson. :slight_smile:

I hope we are not proposing that farm owners host not-for-profit events, and I certainly hope we’re not advocating they do it for the intrinsic satisfaction of watching hundreds of horse and rider combos gallop through their [otherwise perfectly suitable for growing profitable crops] fields, parking in their pastures, and tearing up their footing on an entry fee subsidized by the host him/herself.

I am not saying ‘sit down, shut up, and be grateful for the events you have’. Issues should be discussed. Dialogue is always good. I do think that said dialogue would be more productive if we all tried to have a little bit of understanding of the farm owner’s [business] side of this equation before complaining about events, and be careful to not sound entitled.

FWIW, I like a nice ribbon as much as the next competitor, but a poor one will not reduce my experience at an event, not in the slightest. Put my entry fees towards footing a fences, not trinkets, fluff, and streamer length.[/QUOTE]

That accounting lesson appears incomplete. The non-profit can certainly pay a day fee to the property owner to compensate them for that use. And it can pay a salary to the property owner if she is acting as show managers. She only has to donate her time and donate her property if she wants to - there’s no reason a non-profit can’t pay salaries & rent.

Wildlifer, I want to come volunteer at the events you are talking about, that sounds amazing.
I have been doing a ton of volunteering lately and I feel lucky when they give me a free lunch, extra bonus if I get a cheap t-shirt.

The chap stick idea is brilliant, even more brilliant if it has sun screen in it.

[QUOTE=trubandloki;8227290]
Wildlifer, I want to come volunteer at the events you are talking about, that sounds amazing.
I have been doing a ton of volunteering lately and I feel lucky when they give me a free lunch, extra bonus if I get a cheap t-shirt.

The chap stick idea is brilliant, even more brilliant if it has sun screen in it.[/QUOTE]

Geeze, I will drive down to SP to volunteer if I can get a free place to sleep at night. Seriously!

[QUOTE=KayBee;8226715]
That would be awesome, esp if they offer a variety of shirt styles. Don’t so much care about color, but lord, I hate it when it’s a great image but it’s printed on a Hanes “beefy T.” I have curves; those T-shirts are not flattering.[/QUOTE]

KayBee, they did indeed have women’s-cut shirts at this event! They also had a huge variety of kids’ sizes.

According to my Googling, this sorta thing is called “Live Screen Printing.” They can also silk-screen tote bags, sweaters, baby clothes, etc.

This was the setup at my local elementary school’s carnival (obviously, light purple was the designated color for 2015):
https://www.facebook.com/alisonrosetees/photos/a.10151949115269521.1073741831.30707114520/10153290563304521/?type=1

IIRC, the elementary school t-shirts were about $15 each. They did need electricity, as described by this other live-screening vendor:
http://www.monumentlimited.com/live-screen-printing/

[QUOTE=KayBee;8226703]
LOL. Not my idea; this is done at several of the venues I have ridden at. And yes, like J4J said, the opportunity to purchase the plants is offered, though I’ve often wondered if people are really willing to wait around until XC is over to get their… whatever.[/QUOTE]

Agree that waiting until after XC is problematic. Maybe it works better if you sell the plants used in SJ and dressage, so people would have a whole 24-48 hours to remember to fetch their plant?

Or if they’re perennial/easy-care plants, like trees or shrubs, maybe you could torque the fundraiser so that the plant stays on-site/gets planted there.

As a general comment, I suspect such fundraisers would be more successful if they were easy-pay/didn’t require me to find a human being or cash box and hand over an actual paper bill. Like, if you could PayPal or Venmo your donation without even having to fish out your wallet…then you wouldn’t need to have a volunteer sitting around all day with a credit card reader. For extra points, make it a text-to-donate system so that even the non-smartphone owners could play. Or get one of the existing vendors to process the donations for you using their credit-card reader, which would help drive foot traffic to their booth.

[QUOTE=arapaloosa_lady;8227027]
That accounting lesson appears incomplete. The non-profit can certainly pay a day fee to the property owner to compensate them for that use. And it can pay a salary to the property owner if she is acting as show managers. She only has to donate her time and donate her property if she wants to - there’s no reason a non-profit can’t pay salaries & rent.[/QUOTE]

Yes: not-for-profit does not mean that all labor is unpaid. A not-for-profit can (must!) cover operating costs and that can include salaries for multiple people. Leaving out the salaries paid to Red Cross board members (yes, I have issues with the Red Cross), the Boston Symphony Orchestra is a 501©3. That means that musicians get paid, first chair and soloists get more, and conductors and guest artists like an Itzhak Perlman or Yo Yo Ma get even more. Not to mention all the people who organize not only the concerts and the rehearsals and travel, plus maintenance and improvements to the venue and associated staff/contractors.

Unlike eventing, however, is the BSO recruiting volunteers to be ushers to lower ticket prices? Do they go, eh, we can save money by not having a first-rate conductor? For all the issues this forum has raised about safety, do we not want to pay for the costs associated with that? Do we not think that those costs have increased over the years? Also, for me, part of the joy and horror of a recognized event is being judged by a rated dressage judge. Yes, I think that we should PAY these professionals the going rate.

And, again, there are associated costs to creating an event that go beyond what actually occurs during the competition. They include land maintenance and improvement and/or a venue fee; taxes; insurance (recognized events are covered by the USEA, I think, but they may find it wise to have supplemental insurance); mowing, fence building and moving, personnel, post-event clean-up, and who knows what else.

Some events ARE run as non-profits (they have 501©3 status – Fox Valley, Millbrook, Plantation (all 7), Roebke’s Run, and Stuart are those that I found via Google).

Meanwhile, all the horse parks, GMHA, etc, are non-profit VENUES. Doubtless, they charge events a fee for land use, etc, because they have to maintain/improve the property, not to mention taxes, what-have-you.

As far as organizers qualifying as professionals/making a living off organizing: individual venues seem to each have their own organizer. In some cases, that’s the person who is running the facility (e.g., Riga Meadows in CT, which hosts a CT and a HT). (Neither the event, nor the barn it takes place at, is run as a 501©3.) In other cases, the event itself is a 501©3 (e.g., Millbrook). Again, same organizer year-to-year, and the event (1 event/year) is hosted on private land. And then there are venues like the Horse Park of NJ which is a 501©3 venue. While it hosts 4 recognized events per year, including Jersey Fresh, the events themselves don’t seem to be run as not-for-profits. Those 4 events also have a single organizer.

But whether the organizer is responsible for 1 or 4 (or in Plantation Field’s case, 7) events a year; whether or not the organizer is paid for the work they do; it is unlikely that the organizer is doing this as a full-time job. In fact, I know that the organizer at Riga Meadows teaches lessons year round and runs a boarding facility. The organizer for the Horse Park of NJ events is also a dressage judge and trainer.

Via forethought, or tradition, or expertise of a particular individual, some events may be heavier on competitor “swag,” but at the end of the day, I’m fine with swag being placed at the end of a long list of items that the organizer and company have to deal with. (OTOH, I agree that treating volunteers well is something that should be a priority.)

To sum up: consider volunteering to do that which is important to you (if it’s something that’s not happening at events you attend, or even if it is), especially if in order to happen AT the show it needs to be organized PRE-show. And if you don’t like something about an event you attended, whether as a competitor or volunteer, share that (politely but in a detailed fashion) via the feedback form.

http://useventing.com/news/2015-usea-event-evaluation-form

[QUOTE=jn4jenny;8227549]
Agree that waiting until after XC is problematic. Maybe it works better if you sell the plants used in SJ and dressage, so people would have a whole 24-48 hours to remember to fetch their plant?

Or if they’re perennial/easy-care plants, like trees or shrubs, maybe you could torque the fundraiser so that the plant stays on-site/gets planted there.

As a general comment, I suspect such fundraisers would be more successful if they were easy-pay/didn’t require me to find a human being or cash box and hand over an actual paper bill. Like, if you could PayPal or Venmo your donation without even having to fish out your wallet…then you wouldn’t need to have a volunteer sitting around all day with a credit card reader. For extra points, make it a text-to-donate system so that even the non-smartphone owners could play. Or get one of the existing vendors to process the donations for you using their credit-card reader, which would help drive foot traffic to their booth.[/QUOTE]

Even a credit-card reader mightn’t be a bad thing if there were a volunteer able to handle it stationed at a particular spot (eg, secretary’s tent). Bigger issue is how you know which particular plants have been sold so nothing gets sold twice. Yikes!

But in terms of tracking someone down: It’s something that an announcer could mention ever hour during the course of the day:

“The lovely plants you see decorating our courses and the dressage arena are on loan from our excellent local nursery, Bob’s Flowers-n-Things. These plants are for sale - please see X at location Y if there’s a plant you’re interested in purchasing. Or, visit them to see their full selection – they’re located nearby on Route 66.”

At a 1-day HT, you could safely sell any plants decorating the dressage (and possibly stadium) arenas, given that people are more likely to stick around for their purchase if there’s something to watch. But I have really loved what some venues do with the potted plants on XC (except when they fall over - Maresie goes “eeek” :wink: and that’s going to be a hard sell, waiting for the last division of the day to be over.

Also, you may want to recruit a volunteer who a) knows something about plants and b) something about your XC course to help the nursery vendor select what’s best.

ETA: jn4jenny: For all my touting of making comments via the feedback form, I wonder what a particular venue would say if my feedback consisted of “I really want a T-shirt from your event, but I hate them, please hire a screenprinter instead.” Also, am wondering if it’s something you could do at the really, really big shows, given the number of spectators? Long waits might lead to frustration. Small to medium-sized venues might work best? Thoughts?

Winding Down made some excellent points about volunteering, as have others that have talked about wanting’goodies’.

From a volunteer perspective:
Venue 1, 2, and 3

Venue 1 - minutes from my house. My volunteering for HALF DAY provides me one free schooling (cost $50). I also get an annual t-shirt. There are always snacks available to the volunteers, with paper bags. You come in, sign in, fill paper bag with chips, granola bars, etc. Water bottles are also there. The volunteer coordinator spends half her time driving around with a cooler in her car with water. She drives around at lunch time and offers sandwiches. I have been volunteering there for years now and almost always do a whole day. I started out cross country jump judging and now do whatever - I also told her to feel free to call me in the morning if she needs me and I am not on the volunteer list that show.

Venue 2 - farther away and all that is offered is a chance in a drawing. I have never volunteered here, but have nothing against it per se. (I started at venue one specifically for the free schoolings).

Venue 3 - Distance greater than venue 1, less than venue 2. I volunteered once, was treated rudely by the volunteer coordinator, who also forgot to bring me lunch, and got a free voucher for cross country schooling (cost $25) ONLY if I volunteered all day. That paper voucher also expired after a year and I had some trouble using it when I finally had a horse to ride and wanted to school 1 year and 1 week after volunteering. A few years later I was thinking about volunteering again, maybe things had changed, but I was videoing a friend’s ride and heard the volunteer coordinator absolutly reaming out some poor teenaged volunteer.

From a competitor standpoint (first 3 venues same, 4th and 5th different)

Venue 1 - proximity to house/horse is always a plus. The venue is well-run and offers recognized as well as unrecognized shows. Unrecognized courses tend to be a bit easier/shorter, but many obstacles the same (ie-water jump, ditch). Friendly staff, willing to accommodate when issues arise. Ribbons given out to 8th place or so.

Venue 2 - not to distant, runs rec. and unrec. Recognized shows well run, courses very flowing. Unrecognized shows are nice, but no cross country jump judges so very much the honor system. I compete there when I can.

Venue 3 - Only unrecognized, but nice courses. Website is confusing; I had trouble finding entry form and dressage test. Fairly well run. It is on my list, but not a priority. I am a bit torn because I don’t like how they treat the volunteers, but the course is really nice. They also usually give out ribbons for completing the course and often give out ribbons to 10th place.

Venue 4 - 2.5hrs away (all previous less than an hour). The course is nice, but they tend to try to squish to much, possibly to save money. The problem is when you have dressage 5+hours before jumping. I went novice and someone going beginner novice had a 6+wait time. For a one day show, that is a LONG day! If I need a show and it is the only one available, I will go there, but will probably take my money elsewhere if there is a choice.

Venue 5 - about 2 hrs away. Well run, very similar to venue 1 in terms of organization and friendliness. They offer recognized and unrec - similar to venue 1, unrec is a bit easier, but much of the similar obstacles. They also have prizes for top three placings - I got a tote bag that I still use and 10% coupon to a tack store that is often at shows, so even though their home base is not close, I can still shop there. If it were closer, I would compete there again.

The above is to give you an example of what brings volunteers and what brings competitors. I LOVE having goodies. Little bags of treats, water at the end of xc, etc. I can see where a victory gallop may be desired by someone else, but more than that, either all or nothing - the previous poster that mentioned a victory gallop for only the higher levels has a good point. It does make one seem less important.

Also, JP60 has some very good thoughts - whether you are for profit or not-for-profit, you are offering a service and need to think about what will bring the customers in. Venue 2 that I mentioned has a Halloween unrec show where prizes are given out for best costume - the top prize one year was a framed photo of you in costume. Photo was taken by local professional photographer that was at the show. Venue 3 I went to for my older mare’s last show and was happy that they were giving out ribbons for completion as I wanted that momento (often, I don’t have money for photographs). I ended up with a place ribbon (9th) due to the amount of people that finished in that class. That ribbon still hangs on my wall.