Dear Tractor Supply:

[jetsmom]

[QUOTE=rhinestone_cowgirl;8157492]
They usually ask for personal info when you’re buying feed or chemicals so they can contact you in the event of a recall/contamination issue.[/QUOTE]

THanks for this…it makes sense now why if I pay cash they ask for my ph #. they don’t do it if I pay by CC. I asked the cashier today why she needed it, and she gave me a blank stare and said “because you bought cat food and paid cash”. I said, “OK…buy why do you need my #?” And she said that the computer asks for it… But couldn’t tell me why.

[jetsmom]

[QUOTE=Dr. Doolittle;8157834]
A bit OT, but why does every gas station I stop at insist that I punch in my zip code before they will turn the pump on? This is always after I’ve swiped my CC or DC.

I can see (based on the above responses to the OP) why TSC–or other retail stores–might use this information, but gas stations???

Doesn’t make sense, and always annoys me since A) it’s just another thing I have to do which delays me from “getting on my way”, and B) it’s not “optional.”[/QUOTE]

That’s for security, to make sure you are the authorized user on the card.

[Ruth0552]

[QUOTE=beowulf;8158698]
AHHH!! did you go to SUNY? that’s the tractor supply I’m talking about! Small world indeed… I didn’t like that one for horse stuff but it did always have what I needed.[/QUOTE]

Nope. THAT “other” one. I had a scholarship.

[trubandloki]

I am one of those people that is glad they asked for zip codes. They opened a new Tractor Supply closer to my house.

I think the stupid question asking me if the total purchase price is OK is more stupid than the question about my zip code.

[SmartAlex]

[QUOTE=trubandloki;8159042]

I think the stupid question asking me if the total purchase price is OK is more stupid than the question about my zip code.[/QUOTE]

Yabbut that’s just them making you double check that you didn’t just pay $100 for $10 item. People zone out. It happens. Not everyone is like me and promptly sits down on grocery store bench and goes down through my receipt to make sure I got all the sale prices, coupons and shopper’s club offers.

[saultgirl]

[QUOTE=trubandloki;8159042]

I think the stupid question asking me if the total purchase price is OK is more stupid than the question about my zip code.[/QUOTE]

Our local TSC is notorious for pricing things wrong… I guess they want to put the responsibility on the customer to make sure the pricing scanned correctly!

[Epona142]

Haha yes it feels like the little machine asks you fifty questions these days.

[One_Two_Three]

Dear Tractor Supply:

While I do not mind that you ask for my zip code, I do wish you were better at stocking essential items that you routinely sell out of every single day. Whoever thought that being the only TSC in a 50 mile radius and only ordering 1 pallet of fine shavings that gets sold to the first big barn wanting a pallet of shavings was a good idea… I hate you.

Order more than 2 rice bran oils. They get sold out literally the minute you put them on the shelf.

Why don’t you realize that not having a certain grain in stock for 3 weeks is really hard on the consumer? Their horse is accustomed to that food, and no one else around sells it. Now their horse risks colic and other gastro issues doing a cold turkey switch.

Please stop suggesting I feed my horse your 50 bales of compressed straw when you’re out of Alfalfa. Seriously??

Why when customers call (I know 5 at least, all from our barn, and we can’t be the only ones) and complain about not stocking key items, do you shrug and say, “the ordering crew sucks” and expect us to be okay with that? We’ve taken it to the corporate level. I’ve done retail in the past. I know that they can look at the numbers and how quickly stuff sells out and adjust inventory accordingly. Why then does this not happen?

I hate you Tractor Supply. I’ve gone to spending a $3-4 premium going to the no name feed stores for my horse supplies because you can’t seem to have any sort of consistency to your stock.

end rant

but please, ask for my zip code. Maybe then you’ll consider building another location that will better serve this areas needs.

[Cruisesmom]

I usually respond with 90210…they get this kink in their neck as they stare back at me

[Hermein]

I don’t recall ever having been asked by them for my zip code. Maybe I’m there so often that all the clerks have it memorized.

They have just built a store that’s 10 minutes away. I am stoked! I’ve had to drive 45 minutes to get to the nearest one.

I wish TSC would build bigger stores, as several of them are so crammed with stuff, you can’t get your cart down the aisles. I wish they carried something more than their house brand or Nutrena. Oh wait, they do have a few specialty things by Manna Pro.

On the whole, I’m grateful to have TSC. Not perfect, but an alternative. I went in the other day in search of 7 items. They had 5 of them. Not too bad. (My retail standards have slipped.)

[wcporter]

I cant believe this thread is 4 pages long.

[HappyTalk]

What is up with the clerk asking me if I was over 18 to purchase horse wormer? They won’t sell it to someone under the age of 18? I never had that happen before. LOL, one look at the reading glasses perched on top of my head should have been the clue.

[trubandloki]

[QUOTE=HappyTalk;8159815]
What is up with the clerk asking me if I was over 18 to purchase horse wormer? They won’t sell it to someone under the age of 18? I never had that happen before. LOL, one look at the reading glasses perched on top of my head should have been the clue.[/QUOTE]
Did you buy anything else, like spray paint?

[SmartAlex]

[QUOTE=HappyTalk;8159815]
What is up with the clerk asking me if I was over 18 to purchase horse wormer? They won’t sell it to someone under the age of 18? I never had that happen before. LOL, one look at the reading glasses perched on top of my head should have been the clue.[/QUOTE]

Because you can cook it in your meth lab. Or at least that’s what the Amish teens were doing around here.

A few months ago I tried to run thru the WalMart self-checkout with a gallon of motor oil and it stopped me and required a clerk. She said it was a “controlled” substance. “Why? What else can I do with it? Spill.”

[LauraKY]

There’s a little more to it than just demographics.

How does this work? In one of their brochures, direct marketing services company Harte-Hanks describes the GeoCapture service they offer retail businesses as follows: “Users simply capture name from the credit card swipe and request a customer’s ZIP code during the transaction. GeoCapture matches the collected information to a comprehensive consumer database to return an address.” In a promotional brochure, they claim accuracy rates as high as 100%.

http://www.forbes.com/sites/adamtanner/2013/06/19/theres-a-billion-reasons-not-to-give-stores-your-zip-code-ever/

[ReSomething]

[QUOTE=One Two Three;8159589]
Dear Tractor Supply:

While I do not mind that you ask for my zip code, I do wish you were better at stocking essential items that you routinely sell out of every single day. . .[/QUOTE]

That’s a pretty comprehensive rant, but you missed the part about the bag of cubes that got split open and rained on and taped shut that they have left there AT FULL PRICE for the last THREE MONTHS while NO ONE will buy it, literally it is the last lonely bag on the shelf. They are playing chicken with it, daring us to not buy it because they aren’t going to restock until it is gone.

Whereas at Southern States, my DH got the so sorry but we have one bag that got torn and we’ll let you have it for $2 off if you’d like it. If you’d like it! I do like TSC but grrrrr.

[Gnequestrian]

[QUOTE=Epona142;8159578]
Haha yes it feels like the little machine asks you fifty questions these days.[/QUOTE]

Don’t go to PetSmart O.o seriously I work there and the card reader asks for everything.

[Cindyg]

There’s a new lot being cleared in my shopping area.

When I moved here, we were WAY out in the country. 20 years later, I live in a hoity toity shopping area.

So, seeing this one-more lot being cleared, I asked myself what I would wish to move in there. Easy answer: Tractor Supply store!! And that is very unlikely. 15 years ago, yes. Now, no way.

[fourmares]

I work at TSC. I didn’t read all 4 pages, just 1 and 4, but… My store does not ask for a zip code. Don’t know why the OP’s store is doing it.

The reason they ask for a birth date on weird stuff is that all the stores follow the laws of every state (easier to program the registers). We also ask for a birth date for fly attractant which I think is weird.

If your store is not stocking correctly (some of the ordering is not done by the store, it’s done by the computer, but feed should be ordered in store). At my store we could special order or raincheck for you, or even set up a standing order. Unfortunately, there is a 2 -3 week wait time on rain checks… But it’s really easy to do so I can’t imagine why they aren’t doing it for you.