We offer full care and partial care board with 1 type of grain supplied. All supplements must be bagged or in smartpacs and if a boarder wants their grain fed they must supply the scoop and bin. We give clients 1 notice when they run low (2-4 supplement bags and about 1/4 a bin of grain). After that I don’t remind them. We do have 1 client with a retired horse that we tell about their grain when we fill open the last bag and again at 1/2 a bin. But she is the exception due to health stuff.
I did have to have a talk with a client who has their horse on regumate about how they need to check the bottle. We don’t touch anything but the dosing gun since it is, well, not good for anyone to actually touch. If I had it my way we would not be feeding it in the first place.