How TS breeches became a debacle

[soloudinhere]

@Fourmares2

Susan was probably extra defensive because this happened right after they did a week of no MAP pricing on colored TS, and she had a lot if complaints from stores. Also, they may have been past the return date with the store, but every retail store I have ever worked at will exchange for the correct size of the same item after the date they will exchange for a refund.

First time I’ve ever heard of a store complaining about being allowed to reduce prices to sell product. I can guarantee that the smaller stores still made $ off “no MAP week” (much like “ATM Machine,” “MAP Pricing” doesn’t make sense) and there’s nothing to complain about besides that superstores like Dover and Smartpak exist in the first place.

It really doesnt matter. Nor would I have ever even thought to call the manufacturer of an item I wanted to return outside of the return policy. Why would I do that? I didn’t buy the product from them, why would I ask if I could return it to them?its just bizarre.

[Midge]

@APirateLooksAtForty

Here’s why they will never go out of business: every single successful pony rider is wearing their jods. Really, you don’t see anything else on the AA circuit.

Equiline seem to be the up and coming label. See a lot of it at WEF this year.

[equiline]

@Midge

Equiline seem to be the up and coming label. See a lot of it at WEF this year.

Thank you MIdge, we are pleased that Equiline is a brand desired by many equestrians. We also make breeches (not jods) in junior sizes so happy to outfit the Hunter pony riders as well.

[ponyjumper525]

I know this is kinda an old post… but fun fact: I actually purchased the pants from the FB seller!! Thank you Brianna Janson

[trubandloki]

@ponyjumper525

I know this is kinda an old post… but fun fact: I actually purchased the pants from the FB seller!! Thank you Brianna Janson

So you are the evil back door shopper, hu? :winkgrin::lol:

I do have to wonder if all this drama actually did any harm to TS’s business.

[HJdaydream]

@trubandloki

I do have to wonder if all this drama actually did any harm to TS’s business.

I honestly think it has. I run the blog (my friend and guest blogger is the one who wrote the actual article) and I have had MANY people tell me they will no longer consider TS breeches and actively seek out alternatives. This may not have hurt TS 5 yrs ago, but now there is just so much competition in breeches and at so many different price points it’s hard NOT to consider customer service.

[AffirmedHope]

@equiline

Thank you MIdge, we are pleased that Equiline is a brand desired by many equestrians. We also make breeches (not jods) in junior sizes so happy to outfit the Hunter pony riders as well.

Can you make larger sizes for us fatties? :lol: