That is where I differ from todays boarders. When I boarded I paid for my horse to get the hay they needed for their size/ build. Not free choice but they got all they could eat. Some got less, some more (obviously).
I paid for the stall to be cleaned daily and the shavings were added as needed.
I paid for my horse to have drinkable water at all times.
That is how it was done way back then and it worked at the large urban barn I was at for 13 years.
If you grained your horse it was up to you to buy it and either feed it yourself or have a fellow boarder/ friend / family member or your trainer ( we had a few) feed if you were unable. Most all adult boarders had full time jobs and nobody seemed to have a problem doing this.
Same went for blanketing, meds and turnout since we did not have pastures horses were stalled 24/7 .
BO ( who lived on sight) scheduled shoeing, vet clinics and was there to get horses out for those at no charge to the owner. He also did stall checks and was great at foaling time for many of us who had a mare foaling there.
Boarders today want the barn to do it all and that is going to come at a hefty price. It seems that price-- for a lot of barns-- is not only inflated boarding prices but a barn who can’t even provide adequate hay which is the most important thing.