New Trailer from Hell

[Nevada10]

[QUOTE=moving to dc;8643874]
I agree with the other poster that pointed out that the INTERIOR height of the trailer has nothing to do with the steepness of the ramp. If the floor of the trailer is the same distance above the ground in a 7’, 7’6" or 8’ tall trailer, then the steepness of the ramp will be the same.[/QUOTE]

I meant that the floor of the trailer is higher off the ground than the floor of my smaller bumper pull, and the ramp is longer on the bumper pull.

[Nevada10]

[QUOTE=sascha;8642433]
Sounds like maybe the back ramp is a shorter ramp than the side ramp?

My ramp is steep due to the former owner replacing the axles for heavier duty and lifting the trailer so it fit their new truck that had higher bed rails than their previous tow vehicle. So, the ramp is the proper height for its original height which makes it steep for that extra 6" or so it now sits off the ground. I would doubt that scenario fits the OP’s unless the dealer sold her a trailer that sits higher off the ground and only fitted the side ramp (I think she said the side ramp was ok?) to take that into consideration, and failed to make the back ramp longer to make up for the trailer being higher off the ground than normal.[/QUOTE]

The floor height of the trailer is higher than my smaller bumper pull, yet the ramp is longer on the bumper pull. So the angle is much less steep on my smaller trailer than this new one.

[OTTBs]

[QUOTE=MyssMyst;8643969]
I work in sales… And let me tell you, it’s MY job to ask the questions to get the information that customers don’t even realize I need. I am not that skeevy sales person that’s going to push product no matter what, I’ll flat tell you if what we have isn’t going to cut it for your needs. Ultimately, the customer is the person who has to live with the purchase, not me. And I refuse to be anything less than honest (I may not chalk up the biggest numbers, but my people are always happy). It’s not my customer’s job to know my product, it’s my job. I need to do my job and make completely sure that what I’m setting up will work, and that they understand what to expect. If the side door couldn’t be taller without interfering with structural stability, that needed to be disclosed up front. Asking about the ramp configuration may seem stupid, but you’d be amazed at how many little things I ask about that people just wouldn’t think of. But I ask because I know my product inside and out, and I have yet to have a customer that does.[/QUOTE]

I want to start another thread about this; I’m glad there is a salesperson SOMEWHERE who believes this. My barn builder didn’t ask how high to put the windows in my arena (and put them 4’ above the ground), then charged me to put them at 6’ where I always wanted them so horses wouldn’t spook at things outside. Now my electrician knows I wanted 1 switch for each of my barn aisles–don’t know why he thought both switches should turn on the WHOLE barn. (The set-up is 60’ wide, 12’ each: stalls/aisle/tackroom and storage/aisle/stalls. Why do I need the west aisle lit up when I’m going to the east aisle?)

These “professionals” gave me diagrams that I really didn’t know what to make of; they didn’t bother to go over them with me.

Maybe if others have stories to share along these lines we can start a spinoff thread.

[SerenaGinger]

[QUOTE=Nevada10;8644925]
I meant that the floor of the trailer is higher off the ground than the floor of my smaller bumper pull, and the ramp is longer on the bumper pull.[/QUOTE]
I just looked at Shadow’s 2+1 trailers about a month ago. I mentioned about the ramp being steep and the salesman said it’s because the ramp acts as the door too. Then he showed me the same trailer with full length rear doors, (that swing out to the side) and an added on ramp. That ramp was longer and a normal slope.

So if anyone’s in the market, getting an add-on ramp gives a better slope!

[Trakehner]

Step up trailer with a good rubber bumper to prevent scraping. I hate ramps.

The dealer should have said something when the OP was making her list of special items…should have not must have.

[arapaloosa_lady]

[QUOTE=Mosey_2003;8642608]
The dealer should’ve reminded the OP that it would be higher, making the ramp steep, and that the side doors would be normal height. When you custom order something, the dealer should be experienced enough to know questions need to be asked.[/QUOTE]

I concur.

If the OP walked into a dealership saying she wanted a 2+1 extra tall to fit tall horses, then it would only make sense for the salesman to talk to her about how that choice would relate to the rest of the trailer.