I can’t really comment much about this specific situation, but I can say that Ms. Smiley was a professor at Iowa State when I was a student there in the early '90s, and I am grateful that I never took any of her classes. From all accounts by my friends who were fellow English majors who DID take her classes, she is as arrogant and as b**chy in person as she apparently sounded from her response to this question today. And it isn’t as though these were people who did poorly in her classes and had a vendetta against her.
Apparently, several faculty members were not overly fond of her either. My advisor at the time actually advised me NOT to take any classes with her. It was as though she thought just because she won a Pulitzer, that it gave her free license to act like a raging cow towards everyone around her. (Although the people who acted like she was God’s gift to the writing world didn’t help matters any.) Heck, I used to work for Michael Gartner, who is also a Pulitzer Prize winner, and HE didn’t didn’t act like an asshat to everyone. When the whole issue happened with Dateline NBC, he held himself accountable for it and didn’t blunder his way through some lame response in some lame attempt to save face.
I’ll sometimes see her horse books at the bookstore when I’m shopping, and I’ve thought, “Well, I’ve heard good things…maybe I’ll read it…”, but I never can bring myself to do it. Now, I’m even more glad that I haven’t.