Someone called AC on me...HAPPY update post 137

Add me to the list of posters who have had (our equivalent of) AC called on them.

A woman spotted one of my horses out on a very hot summer’s day with a winter rug and under-rug on. He also had standing wraps on. (Yes, he was very ill and I had let him out with his buddies while I cleaned his stable out and re-bedded it. I had a wary eye out to make sure he was coping.)

She rang our SPCA, who sent out an inspector straight away. A very nice personable inspector who arrived just as I was setting out to bring him back in. I explained that he was under vetinery care and that he had been let out to have some “sun” time with his friends while i cleaned up his stall. Was just explaining what was wrong with him and who his vet was, when my vet arrived for his routine weekly visit.

The inspector apologised and explained that he had to attend all calls - especially when it was something so different.

I will give that woman credit - (1) for not turning away from a potential bad situation and (2) for turning up to apologise in person to me for calling the SPCA.

[QUOTE=Meredith Clark;7035224]
I had an issue with a neighbor coming into my rented pasture to yell at me for… riding my horse (at a walk)… so my landlord posted “No Trespassing” signs on every fence post.

They all mysteriously fell off that night.[/QUOTE]

Purple paint = no trespassing in several states. If I had property, I would post a few No Trespassing signs at obvious access points (gates, etc), but then a horizontal spray of purple paint is just as good around the perimeter.

http://articles.chicagotribune.com/2011-10-17/news/ct-met-purple-paint-law-20111017_1_tree-farmer-hunters-long-arm

Google “purple paint no trespassing your state” to see if there is a law on the books.

[QUOTE=ESG;7036194]
Wow - I’ve heard some crazy buyer stories before (and lived more than a couple myself ) but this takes the cake. :rolleyes: Does the woman not realize that calling AC on sellers is a really rotten way to try to get the price down? Sheesh.[/QUOTE]

Oh, hey, I have yet another way a buyer tried to get the price lowered, one you may not have thought of.

I had an appy gelding, selling for a client. This horse had never, ever taken a wrong step or done something bad like kicking or biting or wind sucking or what have you.

The guy walked up to the apps shoulder and faced me. I’m at the halter, just beginnings of a sale-to-be. He put his hand up on apps’ back and rubbed and stroked while we talked. All of a sudden, the horse kicked! I was so taken aback I stuttered an apology. The guy seemed unruffled. We talked a bit more and suddenly the horse kicked again!!

So, as I had a decent rep on telling the truth about horses, I told the guy I couldn’t sell him the horse, I needed to find out what was wrong and started to take the horse back to the barn.

Then!! The guy said he was still interested, but at a much less lower priced. Since I spoke for the owner, I said no, not selling, need to find out why the horse just suddenly kicked. Then the buyer got a little snotty and it went downhill from there. I think I finally walked off and left him standing and finally he left.

Come to find out, this buyer had a safety pin secreted in his hand and was pricking the horse on his back, up around the spine. He had done this to several of my competition and got horses for really cheap. But not the horse I was selling.

So, yeah, people will do all sorts of things to get a lower price, they have no shame.

[QUOTE=js;7035519]
Would also be nice if AC or police could fine and individual say $50 for unwarranted calls etc. Perhaps that would stop nosy neighbors or people driving by from making harassing calls etc.[/QUOTE]

Please, God, NO! That is the last thing we need. There is a bill in the Illinois legislature that will make unfounded neglect/cruelty calls prosecutable. WTF? Really?!?!

I have been an equine humane investigator for 5 years with a non-governmental humane society. Our county AC has one ACO that knows about horses, but mostly they turn their calls over to my organization.

I have learned a lot in five years. I have been screamed at, called names, and been threatened with dogs, guns, arrest and being sued. I have also gotten convictions on 24 counts of animal cruelty and neglect, so I’m pretty good at what I do.

I have gone out on the “blindfolded/dead in the field/having seizures” cases. Some are founded, some are unfounded. I’ve had tea, watched race videos, and met the Standardbred horse of the year for 1982(or 83, I forget).

I’ve also held an emaciated mare’s head in my lap as she was finally euthanized by lethal injection after seizing for at least 90 minutes – while the owners were in the house doing laundry. (Three years later, I still cannot go down the laundry aisle in WalMart without wanting to throw up from the smell of Downy.) I’ve pulled six emaciated horses “having seizures” (shaking off flies) off a well-hidden property that had to spend 2 weeks at a university veterinary hospital (one horse in a sling for 4 days), only to have the privilege of seeing the big, burly contractor who called in the complaint as he was working on an adjoining property completely break down when he saw them just 3 months later, fat and sassy at our agency’s annual picnic. He brought his whole family to see them, and the vet who oversaw their treatment drove 90 minutes to also be there. It was a happy ending I will never forget.

If I knock on your door, I’m not trying to harass or annoy you. I’m just doing my job, and there is absolutely nothing personal about it. I am completely open to all sides of the situation – owner, complainant, vet, farrier, etc. If you don’t mind providing vet records, and permission to verify treatment with your vet and other providers, then it will take two phone calls and 10 minutes to clear things up, and we can both be on our way. I also call the complainant back and explain what I found, and take that opportunity to educate on equine management, and the state’s humane statutes, so they are more informed the next time they see a herd standing in the snow or mud, or wearing flymasks.

I am in a semi-rural/semi-suburban, far collar county and frequently chalk up the misguided calls to people who have moved out from the city that mean well, and just don’t know that much about horses. Yes, we have the harassing neighbors and disgruntled calls, but I would rather go out and meet 10 good, honest, caring owners that I look at as part of my horse network, than have one person NOT call because of a fear of a fine or being prosecuted.

And, in my case, I have never received one single dime for my time, gas, vehicle, equipment, training, certifications, books, classes . . . I am a volunteer humane investigator. I do this - nights, weekends, holidays, occasionally taking personal time or vacation time from the job that actually pays me - because I LOVE horses, and I want to help keep them safe. And the more people who are educated about horses, the better off we all are, on multiple levels.

I’ve seen it mentioned before on here on different threads: it’s up to us (horse owners and lovers) to be ambassadors for the horse, and it starts with positive, friendly interaction and education.

No AC involved, but we did have a trespassing llama at the farm where I used to board. Apparently this llama escaped from his home farm and traveled about 5 miles crossing roads and going thru the woods. He came into the farm from the woods at the back and came "llantering(llama canter) up the driveway. Let me tell you there were some freaked out horses. The barn manager called the sheriff for the area and they did have someone looking for a llama(person that worked for the owner) Owner was away. The darn llama was not well handled and there was h**l to pay trying to catch the critter. Finally managed to get him into an “alleyway” between two fences. After much to-do, they got him into a trailer and took him back to home farm. He must have liked his adventure because a couple of days later he was back…hehe.

Sorry for the tangent…

I can’t find it now, but there was a recent article in COTH, with all the focus on PETA and eventing, where it was put forward that whatever training is done should be able to pass the “Central Park test” i.e. nothing done should be that might be seen as offensive or abusive to someone standing in Central Park. That abuse is like pornography - someone knows it when they see it. This thread has reinforced my reaction that is about the stupidest thing I ever heard. Here is story after story about dead (sleeping) horses, blind or blindfolded (fly masks), fat horses on dry lots for a reason, and they want the standard for training and care to be set by the idiots in the general public? In what universe does that make sense?

Rant over. Where’s my coffee?

I can see both sides of the issue.

If the person making the false accusations is doing it maliciously they SHOULD be prosecuted. I’m not talking about the “blindfolded horses dead in the field” but “I don’t like your animals so I’m going to make your life miserable” harassment.

[QUOTE=red mares;7036714]
Sorry for the tangent…

I can’t find it now, but there was a recent article in COTH, with all the focus on PETA and eventing, where it was put forward that whatever training is done should be able to pass the “Central Park test” i.e. nothing done should be that might be seen as offensive or abusive to someone standing in Central Park. That abuse is like pornography - someone knows it when they see it. This thread has reinforced my reaction that is about the stupidest thing I ever heard. Here is story after story about dead (sleeping) horses, blind or blindfolded (fly masks), fat horses on dry lots for a reason, and they want the standard for training and care to be set by the idiots in the general public? In what universe does that make sense?

Rant over. Where’s my coffee?[/QUOTE]
There is a thread on FB about a carriage horse standing over a steam vent on a “hot” day and OMG how abusive it is. But the horse is standing on a lose rein with a leg cocked, ears out sideways and a good 6 feet of clear space in front of him. And over to the side is a person in a puffy quilted coat

https://www.facebook.com/BanHDC

[QUOTE=red mares;7036714]
Sorry for the tangent…

I can’t find it now, but there was a recent article in COTH, with all the focus on PETA and eventing, where it was put forward that whatever training is done should be able to pass the “Central Park test” i.e. nothing done should be that might be seen as offensive or abusive to someone standing in Central Park. That abuse is like pornography - someone knows it when they see it. This thread has reinforced my reaction that is about the stupidest thing I ever heard. Here is story after story about dead (sleeping) horses, blind or blindfolded (fly masks), fat horses on dry lots for a reason, and they want the standard for training and care to be set by the idiots in the general public? In what universe does that make sense?

Rant over. Where’s my coffee?[/QUOTE]

Dangerous idea, because we all know, not unlike children some need he CTJ event every once in their lives.

Besides, people in Central Park tend to think just owning a horse is cruel… :stuck_out_tongue:

[QUOTE=IdahoRider;7035835]
Why would we want to penalize anyone for doing the right thing, though? Do we know for a fact that the caller wasn’t contacted by the ACO to explain that the horse was checked on and the owner’s claims were verified?

What constitutes “unwarranted” in these cases? When someone calls AC after contacting the owner themselves and not being satisfied with that answer? How is the person supposed to know when the owner is being truthful? I doubt people who are ignoring a serious wound or starving their horse(s), etc. readily admit to it when some stranger contacts them with concerns. Who isn’t going to come up with a story to explain away those concerns?

What if a person has made three calls to AC that prove to be unfounded, as was the case in the OP’s situation? They are warned that if they make another unfounded call they will be fined, so they decide not to call on the next situation they see that really does need some official attention. How does that work in anyone’s favor? Is it okay for that animal to suffer because someone else felt unduly put upon to answer AC’s questions two weeks ago, or a month ago or a year ago?

ACOs are not psychic. They can’t tell when someone calls and is concerned about the condition of an animal if that person has a legitimate cause for concern or if they are an idiot. They are bound to treat each call as if there is merit enough to check it out. Just like the person contacting the owner can’t tell if they have really done X, Y and Z to address the situation (as the OP had done) or if they are just blowing smoke. Nobody can read minds, so the next best move is to check out the story.

Think back to that trainer a couple of years ago that beat the horse to death while it was tied up to a tree. It was all over the internet and if I remember correctly, COTH opined for many, many pages over a very long period of time. And the question came up again and again asking why nobody called AC and reported it, or why nobody stopped it. If we follow the thinking of many in this thread, the woman doing the beating could have just said, “I am training this horse to stand tied” and that would have been the end of the story. Asked and answered, right? It would then be unacceptable to ask for proof? Or to decide without any horse knowledge that the woman is full of sh*t? It is wrong to not know what a fly mask is, but it is okay to not know what constitutes training and to follow up with a call to AC?

I don’t get it at all. Some people are asking for the impossible.
Sheilah[/QUOTE]

Because the caller admitted to trespassing, not just going over a fence to check, but thru gates and believe barn to check the horse out. I’m not against calling AC when someone feels its needed, it was the other actions this caller took that were totally inappropriate and she should have been made aware of it. The owner of the horse/property is liable should something have happened to the lady trespassing. As far as fines, if someone is making calls purely out of harassment, I think they would be warranted.

[QUOTE=2horseygirls;7036528]
Please, God, NO! That is the last thing we need. There is a bill in the Illinois legislature that will make unfounded neglect/cruelty calls prosecutable. WTF? Really?!?!

I have been an equine humane investigator for 5 years with a non-governmental humane society. Our county AC has one ACO that knows about horses, but mostly they turn their calls over to my organization.

I have learned a lot in five years. I have been screamed at, called names, and been threatened with dogs, guns, arrest and being sued. I have also gotten convictions on 24 counts of animal cruelty and neglect, so I’m pretty good at what I do.

I have gone out on the “blindfolded/dead in the field/having seizures” cases. Some are founded, some are unfounded. I’ve had tea, watched race videos, and met the Standardbred horse of the year for 1982(or 83, I forget).

I’ve also held an emaciated mare’s head in my lap as she was finally euthanized by lethal injection after seizing for at least 90 minutes – while the owners were in the house doing laundry. (Three years later, I still cannot go down the laundry aisle in WalMart without wanting to throw up from the smell of Downy.) I’ve pulled six emaciated horses “having seizures” (shaking off flies) off a well-hidden property that had to spend 2 weeks at a university veterinary hospital (one horse in a sling for 4 days), only to have the privilege of seeing the big, burly contractor who called in the complaint as he was working on an adjoining property completely break down when he saw them just 3 months later, fat and sassy at our agency’s annual picnic. He brought his whole family to see them, and the vet who oversaw their treatment drove 90 minutes to also be there. It was a happy ending I will never forget.

If I knock on your door, I’m not trying to harass or annoy you. I’m just doing my job, and there is absolutely nothing personal about it. I am completely open to all sides of the situation – owner, complainant, vet, farrier, etc. If you don’t mind providing vet records, and permission to verify treatment with your vet and other providers, then it will take two phone calls and 10 minutes to clear things up, and we can both be on our way. I also call the complainant back and explain what I found, and take that opportunity to educate on equine management, and the state’s humane statutes, so they are more informed the next time they see a herd standing in the snow or mud, or wearing flymasks.

I am in a semi-rural/semi-suburban, far collar county and frequently chalk up the misguided calls to people who have moved out from the city that mean well, and just don’t know that much about horses. Yes, we have the harassing neighbors and disgruntled calls, but I would rather go out and meet 10 good, honest, caring owners that I look at as part of my horse network, than have one person NOT call because of a fear of a fine or being prosecuted.

And, in my case, I have never received one single dime for my time, gas, vehicle, equipment, training, certifications, books, classes . . . I am a volunteer humane investigator. I do this - nights, weekends, holidays, occasionally taking personal time or vacation time from the job that actually pays me - because I LOVE horses, and I want to help keep them safe. And the more people who are educated about horses, the better off we all are, on multiple levels.

I’ve seen it mentioned before on here on different threads: it’s up to us (horse owners and lovers) to be ambassadors for the horse, and it starts with positive, friendly interaction and education.[/QUOTE]

I agree completely. One real horse in distress that gets the help it needs is worth 100 nuisance, unfounded calls. I am a volunteer EMT and most of our calls are for people that don’t really need an ambulance but occasionally we get to save a life. Keep doing what you are doing, the animals need people like you.

[QUOTE=Laurierace;7036780]
I agree completely. One real horse in distress that gets the help it needs is worth 100 nuisance, unfounded calls. I am a volunteer EMT and most of our calls are for people that don’t really need an ambulance but occasionally we get to save a life. Keep doing what you are doing, the animals need people like you.[/QUOTE]

I’ll agree - mostly.

If a complainant broke the law (i.e. trespassed) and told the ACO she did so, then she should be prosecuted.

I hammer into my volunteers that trespassing is not tolerated. If I find a volunteer has trespassed in order to get info on a case, that volunteer isn’t going to volunteer any more. We aren’t above the law.

Now I don’t want to discourage anyone from calling in complaints - even if they seem silly. Because people are getting so far removed from all agriculture that they don’t know a healthy horse or cow or llama from a sick one. They don’t realize that animals lay down to sleep, roll, can’t eat certain things, etc. They don’t know that some animals prefer to stand out in the rain and that not being ridden daily or being ridden daily isn’t abuse (I’ve had calls on both sides: those horses are abused! They get ridden each day! AND Those horses are neglected. No one ever rides them!).

I do have a problem with malicious callers. The neighbors who are mad because you painted your house blue or married a ‘foreigner’ or have loud kids or are homosexual so they start making complaints about your animals. I have problems with a caller calls about the same animals 20 times or calls 5 different agencies in an attempt to make trouble.

It is HARD to prove intent though. How do you prove that someone is calling because the neighbor made them mad and they KNOW the animals are ok instead of being a clueless city person who now lives in the country and knows no difference?

[QUOTE=Laurierace;7036780]
I agree completely. One real horse in distress that gets the help it needs is worth 100 nuisance, unfounded calls. I am a volunteer EMT and most of our calls are for people that don’t really need an ambulance but occasionally we get to save a life. Keep doing what you are doing, the animals need people like you.[/QUOTE]

I think the point is that repeated false calls could be prosecuted, not that they automatically WOULD be prosecuted. If a person uses AC to harass someone, and it does happen, that person should be prosecuted.

Not animal abuse but we were accused of child abuse. It turns out that my son’s teacher was frustrated because he didn’t pay attention in class. It was a HUGE mess and the emotional and financial costs were huge, to us and the school system.

Luckily we caught her in a lie that we were able to prove was false and she was fired but it’s not a year that I would wish on anyone.

It may be okay for almost everyone else to think to save one horse, it’s alright to go out on 100 dingy calls, I don’t. Of those 100, think of the time and exasperation of the owners who may be getting home from work or doing laundry (oftentimes, we don’t hear someone drive up our long drive) or are out in the barn doing something important, like working with a colt, to deal with an AC type person. To me, it would be better for the AC types (I’m not sure all are the AC or what they are titled), to find out what the caller has to say, then drive by and look. If the AC type has any knowledge, they should be able recognize a fly mask on a ‘blindfolded’ horse. Or a horse snoozing in the pasture, flat out. Or know some reasons why a horse would be under a fly sheet. If they don’t get a sense/gut feeling of ‘OMG, something IS wrong’, then keep driving and then talk to the caller about it and educate them. Then if it is some nervous Nellie, explain to them what it is or isn’t and be done with it.

I just have a hinky feeling of ‘show me your papers to prove everything is fine’, instead of ‘everything looks good from the road, I don’t know what in the h*ll the caller was talking about’.

Oh, yeah, if the caller is tressing, file charges pronto. (don’t know how you do that sort of stuff, but I’d make them uncomfortable at least)

While I can appreciate that the horse in question had a particularly nasty but healing wound (been there, done that), what if the wound had been a fresh one? Would the OP be complaining about trespassing, phone calls, even AC if that had been the case?

Please, let’s not discourage anyone from speaking out about abuse, even if it is misguided. It just gives everyone a chance to try to educate another person about the situation and what to look for or avoid in the future.

Who knows? Maybe they would like to have a horse some day and you are either encouraging or discouraging their interest.

[QUOTE=betonbill;7036896]
While I can appreciate that the horse in question had a particularly nasty but healing wound (been there, done that), what if the wound had been a fresh one? Would the OP be complaining about trespassing, phone calls, even AC if that had been the case?

Please, let’s not discourage anyone from speaking out about abuse, even if it is misguided. It just gives everyone a chance to try to educate another person about the situation and what to look for or avoid in the future.

Who knows? Maybe they would like to have a horse some day and you are either encouraging or discouraging their interest.[/QUOTE]

To me, it seems if the horse had a fresh wound, that’s when you go up to the house and point it out to the owner. But to drive by day after day and see the same thing, wounds don’t just heal up overnight usually, and then call someone to check on the horse…I don’t like that.

Really, in my book, if someone is that nervous about a horse and so easily swayed, I don’t think I’d care for them to have a horse in the first place. Or if they do, they can find out what it’s like to have nosey nellies bothering them.

Just thought of this. Right before my Sammy left for his new home, he got into the fence, not caught, just stepping on the lower part so he could reach some grass better on the OUTside of the fence, never mind the five acres of grass he was standing on INside the fence…but I got a call from the neighbor and I went flying out. She put a rope around his neck and was leading him to me. That’s the way, I think it should happen. Do something first for the horse then check with the owner.

Good point on the trespassing, I certainly didn’t mean to condone that. Seems to me that would have nothing to do with animal control however. The property owner would report it to law enforcement. I wish we could prosecute some of our frequent flyers, most of whom are drug seekers. They really should move to Hollywood.

[QUOTE=red mares;7036714]
Sorry for the tangent…

I can’t find it now, but there was a recent article in COTH, with all the focus on PETA and eventing, where it was put forward that whatever training is done should be able to pass the “Central Park test” i.e. nothing done should be that might be seen as offensive or abusive to someone standing in Central Park. That abuse is like pornography - someone knows it when they see it. This thread has reinforced my reaction that is about the stupidest thing I ever heard. Here is story after story about dead (sleeping) horses, blind or blindfolded (fly masks), fat horses on dry lots for a reason, and they want the standard for training and care to be set by the idiots in the general public? In what universe does that make sense?

Rant over. Where’s my coffee?[/QUOTE]

This is a quote from David O’Connor and it was from the USEF forum on drugging, horse collapse, etc that came out of Humble’s death. He was making a very clear and I think compelling case to other people in the horse industry that just because you’ve always done something in a particular way does not mean it is acceptable to other horsemen let alone to the world at large. His point was, if you have to hide what you are doing then you need to stop doing it.

I highly recommend listening to the whole forum.

[QUOTE=goneriding24;7036854]
It may be okay for almost everyone else to think to save one horse, it’s alright to go out on 100 dingy calls, I don’t. Of those 100, think of the time and exasperation of the owners who may be getting home from work or doing laundry (oftentimes, we don’t hear someone drive up our long drive) or are out in the barn doing something important, like working with a colt, to deal with an AC type person. To me, it would be better for the AC types (I’m not sure all are the AC or what they are titled), to find out what the caller has to say, then drive by and look. If the AC type has any knowledge, they should be able recognize a fly mask on a ‘blindfolded’ horse. Or a horse snoozing in the pasture, flat out. Or know some reasons why a horse would be under a fly sheet. If they don’t get a sense/gut feeling of ‘OMG, something IS wrong’, then keep driving and then talk to the caller about it and educate them. Then if it is some nervous Nellie, explain to them what it is or isn’t and be done with it.

I just have a hinky feeling of ‘show me your papers to prove everything is fine’, instead of ‘everything looks good from the road, I don’t know what in the h*ll the caller was talking about’.

Oh, yeah, if the caller is tressing, file charges pronto. (don’t know how you do that sort of stuff, but I’d make them uncomfortable at least)[/QUOTE]

I think this is important, that while I’m good with people calling when they have a concern, that getting this call is absolutely stressful for the person they investigate whether or not the person is in fact hurting animals in any way.

I recall for example, with perfect clarity, an incident nearly 20 years ago where my trainer’s horse was hurt with a horrible, bloody leg injury when he got his foot caught in a hole in the stall wall. This had been something she had complained about before, and conditions at the barn had been deteriorating, with not enough bedding, etc, that also contributed. Of course she was upset - the horse was gushing blood, she was thinking it was the end of him - and she said some things that made the stable owner think that she might sue him.

So he called animal control and alleged to them that she had been beating the horse with a whip (there was a dressage whip outside the stall, which he called a “cutting whip”) and that she was at fault for driving the horse into the stall, beating him, and causing him to cut his leg.

This is not something I heard about: I saw all of it, the bloody horse, his testimony to the AC officer, every last bit.

It added dramatic trauma to an already horrible situation, and there was a short time where AC told our group that we would have to leave our horses in this barn (that we now considered dangerously unsafe) while it was all sorted out. 24 hours later, all was well, AC was more than happy with the trainer and a lot less happy with the barn owner. I believe they made their displeasure known to him in the end.

That was fraud, he knew it was fraud, and he did it anyway.

I know of another situation where a group is calling AC repeatedly on particular farms. In this case, AC is the sheriff, it’s not separate, and they do have to come every time, even when they were there the previous week and been satisfied. It is creating a lot of stress and hassle, and really not a good use of very thin sheriff resources.

[QUOTE=goneriding24;7036854]
It may be okay for almost everyone else to think to save one horse, it’s alright to go out on 100 dingy calls, I don’t. Of those 100, think of the time and exasperation of the owners who may be getting home from work or doing laundry (oftentimes, we don’t hear someone drive up our long drive) or are out in the barn doing something important, like working with a colt, to deal with an AC type person. To me, it would be better for the AC types (I’m not sure all are the AC or what they are titled), to find out what the caller has to say, then drive by and look. If the AC type has any knowledge, they should be able recognize a fly mask on a ‘blindfolded’ horse. Or a horse snoozing in the pasture, flat out. Or know some reasons why a horse would be under a fly sheet. If they don’t get a sense/gut feeling of ‘OMG, something IS wrong’, then keep driving and then talk to the caller about it and educate them. Then if it is some nervous Nellie, explain to them what it is or isn’t and be done with it.

I just have a hinky feeling of ‘show me your papers to prove everything is fine’, instead of ‘everything looks good from the road, I don’t know what in the h*ll the caller was talking about’.

Oh, yeah, if the caller is trespassing, file charges pronto. (don’t know how you do that sort of stuff, but I’d make them uncomfortable at least)[/QUOTE]

The problem is most ACOs have ZERO horse knowledge.

And if you are an ACO or humane investigator, you MUST do your due diligence and lay eyes on the living conditions, food, water, etc. in order to close the case out. You never know who the complainant is, and if you blow off investigating, it will end up being the roommate, spouse or another boarder who has intimate knowledge of the claim, and will blow your agency out of the water for dereliction of duty.

Doing a driveby is when the animals get f#%^d, pardon my French. I have been working on a particular case for over a year. The owner’s vet happens to be my barn’s vet, so I called him, identified it as an official call, and asked when the last time they saw the horse was. Answer: 6 months ago, whizzing by at 55mph en route someplace else! But all AC heard was “yes, we saw the horse” and shut the case, period. Never mind that the neighbor is a co-worker of mine, retired from a successful dressage career, also called AC, and was told that everything was fine, even though photos were attached that CLEARLY showed a BCS of 2.5-3 :frowning: