Torb aka butorphanol is absolutely a controlled drug and should have detailed records kept on it’s use
You Fng calm the F down and call the office like a calm rational adult to discuss if there was an accidental billing error and get an explanation of each charge. There may have been a misinterpretation of “everything” meaning everything dental no matter how simple or complicated it was and everything including farm call and extra tranqs. I had an instance once where the office accidentally included a med for another horse on my bill, billing mistakes happen. A standard amount of tranq may be included but if horse needs more it may be an additional charge. My gelding took 3 shots of tranq and 20 minutes because he needed so much work…my mare 1 shot and 5 minutes.
Thanks for the correction! Yes, I misspoke (mistyped?). Torb is controlled.
Doesn’t look like anyone has answered this yet - Rompun is xylazine, which is another sedative. Often used in combination with other drugs.
my vet’s regular farm call is $90 and emergency call is $150.
I would of felt better if she just had listed the emergency call at 130 instead of charging me a 50 dollar ’’exam” she does her own billing. I guess 80 for an emergency call isn’t bad, I wonder if it would of been different if she wasn’t in her office or if it was a weekend etc.
Same
What did they take off? E.g. hoping they removed the vaccines that weren’t administered?
Great that they were willing to knock the bill down, but not sure it was $100 over based on what you described. Not telling you about a farm call charge is poor customer service, but not a charge I would expect them to waive just because you didn’t know. I’ve never heard of a vet that didn’t charge a farm call.
I find it hard to believe that your horses didn’t need their teeth floated; but more likely that your vet’s opinion of “need” and mine are vastly different.
My horses don’t all need floating every 12 months but I’ve rarely gone longer than that without some of them needing it. (And some need it more than others). And some need it before 12 months.
They were holding really good weight, had no problem eating their feed ( no spills , chewing or other issues) no bit or bridling problems or anything teeth related.
If they had sharp places or hooks etc… they were done, but the majority never had any of that. If they needed it the vet would say so, they aren’t opposed to taking my money. I guess I have been fortunate.
Extraordinarily fortunate. It would be the unusual horse that did not need fairly routine floating. To have owned several is very unusual.
I understand the sedation for floating. What confuses the wits out of me is the recent trend in my area of sedating horses to administer the strangles intra-nasal vaccine!
Rompun is a tranquilzer.
My vet’s emergency fee (basically anything after hours) is $100 to step out of his car, plus then the fees for whatever work he does while there.
I don’t recall what the normal call charge is, as they have a program where you pay $X up front at the beginning of the year and it includes vaccines, teeth, and no call charges for the year (plus other things).
My vet was just saying we should do the Bad Mare’s dental and IN strangles in the same visit next year. She’s quite bad about it, though we can pull it off with a blindfold and some restraint. Sedation would be better for all involved. It’s not trendy in my area, but it’s not necessarily a bad idea.
If you tried to give my draft x mare the strangles vaccine, you might not wonder! Last year she tossed a vet across the field because they didn’t twitch her first (at my recommendation). This year I combined it with a dental exam and even with the sedation we had to twitch her and she tried her best to get out of it. 1400 lbs of seriously pissed off horse is not to be trifled with.
As for the OP’s question, they should have billed you what they quoted unless you asked for something in addition. FWIW, I just had my horses’ teeth floated along with spring shots. Regular float was $85 and sedation was $32.50. Farm call (shared) was $12.50 split four ways. However, they give a special rate for shots.
I have an acquaintance from college who very proudly proclaimed on Facebook that her 25 year old mare just got her first float just a few weeks ago, so I guess its a thing. I also struggle to believe that any horse can go 25 years with perfect teeth, but what do I know?