I feel like I’ve started too many threads lately but I tried to search for this and couldn’t find what I was looking for. Perhaps it’s timely anyway since more people may be buying off videos right now. I’m curious about how people think it’s appropriate to respond when you are emailed or messaged a video of a sales horse and see that it is mildly lame or NQR.
I think the answer is probably to MYOB but I do feel bad for the horses (and also, though less so, for the buyers who aren’t getting any further interest and don’t know why; and for the inexperienced buyer who will probably come along eventually).
Does anyone here say something like, “Oh thank you so much for the videos! Lovely horse but I will pass for now because he doesn’t look completely sound to me / she looks a bit short on the left hind / whatever”?