They’re based in Australia, seem to have very reasonably priced bridles and the reviews seemed to indicate they’re good quality for the price and shipping to US was said to be fast.
I ordered a bridle from them in hopes that I’d have it in time for a show next month. It showed up as being in stock when I ordered. However, it’s been over a week and no indication that the shipping process has even started … I got the automated confirmation email and my credit card statement shows it’s paid for, but that’s it. I tried reaching out via messenger to ask if it was backordered or anything and didn’t get a reply other than the automated reply saying not to simultaneously message through other platforms and l they would try to answer within 24 hours (which didn’t happen).
At this point I’m guessing I probably won’t have it in time for the show, but at least I have my old (boring, plain, non-monocrown) bridle I can use. Has anyone here ordered from them? How long did it take for your order to be shipped?
UPDATE — I did hear back pretty quick after emailing and they told me it was in fact shipped, it just doesn’t show up as such when I try to track it until it has arrived in the US from Australia. Hopefully it will still get here in time for the show!