You might want to ask around the locals who own JD equipment, small tractor owners, see how WELL they get attention AFTER the purchase. That is a HUGE complaint in our area. JD may jump for the big Farmers, folks who purchase or maintain a fleet of JD equipment.
Small time folks? Not so much, they “work you in” as they can. Harvest time, planting time, you are WAYYY down the list of “things to do” for them. You only have one or two pieces of equipment, not a big buyer or user of their services.
Next might be asking owners of “both JD and other brand names” what they like or dislike on their machines. We did a lot of that, and ALL the owners EXCEPT the Kubota folks would sell you their machine in a heartbeat! One guy bragged “how easy” it was to tip his small JD back upright if it went over in the ditch!! Other PAST JD owners warned us of the same tipping over thing on certain models, just too narrow of a wheelbase if on any slanting ground. Yet other folks said their tractor makes lost power doing two things at once, like going forward around corners with a load. Had power for corners FORWARD or LIFTING, don’t do both at once very well at all. Brand new machines.
Only the Kubota owners would not be willing to sell their machine unless they wanted a LARGER one!! They liked pretty much everything about them, older and newer models. We lucked into our Kubota, brother of the husband of a client had one to sell, only 300 hours, but about 9yrs old. Seller was moving, didn’t need the machine. She has been well kept, recently serviced, 4WD! Our roll-bar is a bolted on top, not hinged, probably because she is older. I have it on at all times, except when she is in the trailer. Put a canopy on her this summer, was SO NICE when mowing. We have used her a lot since purchase and love her. She quite impressed some BIG EQUIPMENT owners who got to see her in action building Trails for Driving horses. Lifted, pushed and pulled all sizes of trees to make the Trail smooth and clear for the carriages. She sure was a big help last winter!! Diesel started in the deep cold, not plugged in, very reliable anytime we needed to get her out. Of course that wouldn’t be an issue in warmer places!
Our Kubota Dealer is about 30 miles away, have not needed anything except a couple extra keys and a lightbulb from him. I don’t think 30 miles is too far for good service from a Dealer. They will come if needed to work on her or we can take her into him. Forgot we had a flat tire, ran over a nail when we picked her up. We called the Farm Tire guy, who came out to fix the tire, refill with beet pulp juice. You might have such a service in your area, just don’t know about it because you never needed it. They get a good business with our Farmers who need wheels repaired in the field RIGHT NOW to get the crops done.
Anyway, the protectiveness of the Kubota owners if you ask them about selling their tractors, was a 180* turnaround from any other brand tractor owners who would sell their machines NOW if you wanted it.