Not everyone thinks they’re entitled to more, more, more… just because there was a screw up. I would feel like a narcissistic a*hole demanding reparations beyond fixing the initial problem.
And alto, do you know how many people the saddle went through? Not saying it was handled by one person or thirty people, but do you know, personally? You’re speaking like you do. If so, I’d love to hear the figures.
[QUOTE=purplnurpl;5381643]
oh yum.
loving the J1[/QUOTE]
Yea no kidding, right. He had a used one in the last time I was there, barely used but still too expensive for me at the time.
I agree with ake987 on this one…I think alto’s being a bit harsh. Focusing solely on the fit issue, now, there are a lot of ways that could be screwed up. Poorly done wither tracings (which it sounds like this Bob guy has some fitting issues to being with), the amount of time between tracings and the saddle’s arrival (so the horse could change shape…since she’s a new import her work and/or feeding routine might be significantly different now), etc.
I had a custom BC done for my old mare through a WONDERFUL rep, and she delivered the saddle to me so she could check and adjust it right then.
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