Well poo. Sorry to hear the tales of woe itās quite a young company (over here)⦠and like any company that starts as a one man band and then goes through periods of exponential growth, Iām sure thereās been times when theyāve dropped the ball, and probably fitters taken on who never should have been.
Let me know how I can put it right. Pm me, or add to the thread - Iām sure Amanda. (Indy Equestrian) will help too.
There are areas of the country where we just donāt have fitters. Iām sorry about that - I think itās one if the major stumbling blocks to growth in this country. Those sparsely populated mid West/west states are very difficult to get coverage for. Iāve worked with a client in Washington who found her fitter couldnāt, or wouldnāt get to her to make it right - I built her a second saddle, but still, I couldnāt get there to fit it for her, so we bought it right back and sent her to Albion! Sad, but true - she could tell who the motivated fitter was who had her area covered, and unfortunately, often a difficult area can only support one professional saddle-fitter. Go with that brand. Having access to a fitter who is loving it and is at the top of their game is everything.
Anyway, let me know what I can do to fix it for you