I won’t order from them again!
I placed my first order just over a week ago. The order arrived in just a few days. But
The box was all beat up and the tape had come loose.
Whoever had packed the box had dumped the foil packets of treats, and the chew toy, on the bottom, then dumped a variety box of canned food and a variety box of food in foil packets on top of the toy and the treats.
Good thing for Chewy that so far none of the treats are broken or smashed. But the chew toy was all creased and bent. Not that a dog would care. But I do.
As if all that weren’t bad enough, tonight I opened the box of wet food in the foil packets, to find that something gooey and sticky had spilled on the bottom of the box, and was smeared all over 2-3 of the foil packets. I had to throw those packs away, and since the box was sticky I had to throw it away instead of recycling it. I had to carefully inspect each foil packet for leaks. I didn’t find any, but nevertheless
I am NOT impressed. and have no plans to ever order from Chewy again.
Nor will I recommend that anyone else I know order from Chewy.