I have a set of the Andis Xperience body clippers. I got them in the spring (2019.) I’ve clipped my QH 2-3 times with them and my OTTB twice with them, so they’ve seen very minimal use. They’ve been wonderful clippers until today.
I was clipping my OTTB (not yak hair, average winter coat), and I got about 70% done with him when the blades started pulling hair and not clipping. The motor was running, blade was moving, not hot, sufficiently oiled.
I tried increasing the tension, and I would get one swipe clipped and then it started pulling hair. I tried decreasing the tension, same thing. One swipe, then pulling hair.
We looked in between the blades, and there isn’t much hair in there that could be making the blades not be in contact with each other. The blades themselves are also still very sharp and were clipping great until this happened.
I was able to finish his clip with another set of clippers that I have, and I emailed Andis customer service for assistance. I figured I would check here as well because they will probably be out for Christmas Eve/Christmas Day.
Any thoughts on what I’m missing or doing wrong? He is clean and dry when being clipped.