[QUOTE=wildswan;8565920]
I don’t want to hijack this thread but I have the opposite problem. I currently own not one, but two Custom saddles that are built for more “curvy” horses. Unfortunately, my 7 yr old has grown into a wide, flat backed boy that goes best in the Icon Flight with the hybrid panels. I’m considering buying a Flight, but am not happy with the workmanship on the new Flight I have on trial. I’m meeting with the rep next week to discuss my concerns. Specifically, I am not happy with the raw leather edges at some seams, the way the leather puckers at the corners on the base of the cantle where the cantle meets the lower panels, and the way it puckers in the narrow strip in front of the knee rolls.
I’m wondering if this is typical of all new Custom saddles, just the Flights, just Flights with hybrid panels, or just this saddle in particular? I would really appreciate it if you could tell me if you have noticed these problems with the Icon Flight you currently own.
Thanks for any info you can share.
Sherry M
WildSwan Hanoverians[/QUOTE]
My Icon Flight from 2014 had all of these–particularly bad was the puckering at the cantle and in front of the blocks, the raw leather edges were less noticeable but there. I have a friend who had another Custom (Wolfgang Omni) that had the same cosmetic complaints.
I wound up getting rid of my Custom because it could not be made to fit my horse and the customer service (if you can call it that) was appalling.