I purchased my custom CWD in 2013 so I’ve had a few years to really form an opinion on my experience with them. This will be a bit long but, here it goes…
I should start off by giving you a little background. I purchased my young mare in early 2012, and while she wasn’t emaciated by any means, she started filling out and growing so fast within a few months of my purchasing her. When it kind of felt like her growing was slowing down, I set out to find something to work for the both of us. She has little to no withers, VERY large shoulders, and a flat back. With that build, most of the French saddles weren’t a good fit. Plus, I was so used to my Butet that I wanted the flat, barely there feel.
I had numerous fitters come out, “Independent”, CWD, Voltaire, and Antares. The other four fitters, I had two independent fitters come (side note: theres really no such thing but thats another story), were ok but I found issues with them. Either the saddle that would fit us was way out of budget (Voltaire), I was less then impressed with the fitters knowledge (one of the independent fitters, and Antares) or I HATED the saddle the fitter was pressuring me to get (other independent fitter).
When I had the CWD fitter out, I shared with her my concerns, and my fitting problems and she shared with me her ideas for fit. My mare needed one side slightly shaved in the wither area to accommodate one larger side of her wither area, and she needed the pommel area opened up a bit to accommodate the shoulder area. I liked the saddle feel, and they were willing to write in a fit guarantee for up to a year after purchase, so I went for it. I ended up getting a calf/grain SE01 in a 17" with a 2C flap. I felt so uncomfortable in their SE03 which was their “flat seat” model, and ended up liking the medium seat.
The saddle has worn well, but I am OCD about cleaning and conditioning it. I was concerned at first because when I got it, it fit rather narrow, and my rep assured me it was due to the saddle being shipped in a tight packing, and it had to “settle”. I didn’t like that at all, and she offered to break it in for me on her own horse, but I knew my horse was way wider, so I just did it myself. Thankfully it settled quickly, and never pinched my mare, which I was very worried about because shes super sensitive. After a few years, I did have some concerns about the fit, and had another fitter, from CWD, come look at the fit. She assured me that it seemed to be one of the best fits shes seen in a while, which made me happy because I was ready to sell and buy a new one had she said the fit wasn’t ideal anymore.
So overall I’m very happy with my purchase. I like knowing that they stand behind their product. If you have any other questions just message me 