I can show you another in KY. Successful show barn in developing jumpers, bringing along kids, and catering to amateurs. Goes to FL for at least a few weeks every winter. But no one’s going to tack your horse up for you.
There’s full-training and then there’s grooming. Full training ensures trainer is getting paid something for that horse 5 days a week, even when owner slacks off or their life simply gets in the way. The work/care trainer would do anyway, to keep the horse’s “program” going, gets paid for. I imagine most HJ programs are set up this way, because adding “grooming” just adds massive labor costs + the challenge of finding & keeping good grooms.
These kids & owners are fully versed in the basics of horse care, and damn if they aren’t doing their best with the horses the have because none of them are shopping with six figure budgets (or anywhere near it). And because they are frequently dealing with young or quirky or unique needs it is imperative that each horse enjoy a baseline of consistency, and that’s where full training steps in. Not just making sure the horse moves forward in its training under saddle (because let’s face it, owners are not professionals and this is a 1300lb sport pet whose daddy went to the Olympics), but also making sure nothing else falls through the cracks.
Would I leave a barn full of FEI horses in the care of these kids and owners? Probably not, but ftlog they have lives. You know who doesn’t have a life? Ms. Head Trainer. But she absolutely excels at seeing the “big picture” that gets reasonably priced horses & us mere mortals top ribbons in the show ring.
Don’t be fooled by all the coverage the same two dozen BNTs get, and the famous last names that abound, I doubt they reflect the majority of HJ programs. In my experience, most owners are involved exactly as much as they want to be; sometimes that’s enough to produce show ring results. Often it’s not.
Also find that if an educated owner is really struggling to find a place that will let them “do their own thing” (basically partial training?), then their “own thing” doesn’t line up with their performance expectations.