Finding clients as a trainer

Hello,
I’ve been teaching on and off for years now, and have decided that it is something that I want to focus more on as my career. However, I’m having trouble finding places to advertise.
I have two school horses, so I can do beginner and intermediate lessons for those just starting out, and I can teach riders up to about 2’9 for the show ring. I grew up riding mainly hunters with some jumpers thrown in. I still ride and compete and take lessons of my own to better myself. I have worked for and ridden with several trainers, including one BNT, but I’m no longer at a place in my life where I want to work under someone as an assistant trainer.

The clientele I want to attract are adults who either left riding for a long time, or are beginners who want to learn how to ride. I absolutely love working with adult beginners, and I know there are tons of (mainly women) out there that want to fulfill their childhood dreams of riding a pony, but I don’t know how to reach them.
I am on the outskirts of a major city.
I would love some advertising ideas to reach more people, both adults and children.
I also would appreciate ideas on reaching those who want a trainer to come to them and their horse. We have very few of these trainers in our area, but I am more than willing to travel.

Honestly, Facebook is probably where I would start. Make a thoroughly informative and welcoming page for you, your farm and business with clear intentions for what kind of clientele you have openings for. Provide photos and videos of yourself, your school horses, and your clients riding at home and competing (if they’re cool with it) and then start sharing that you are open for new clients on various hunter/jumper pages. Advertise you are willing to travel to people to teach in your posts and on your page.

Then consider finding local pages for the area you’re in, in order to target beginners. You could even use something like a Next Door page for yours and surrounding areas. There are probably local Facebook pages for towns in your area as well you could post on.

Speaking as an adult that rides at a barn with mostly adult clients, you’ll have an easier time attracting more adults if the bulk of your clientele is already adults. If you bring in hoards of kids it’s harder to bring in the adults, we’ve had many come to our barn over the years specifically because the other places they looked at were full of kids with no beginner adults. We have gotten both beginner adults and re-riding adults (who are basically advanced beginners) this way. Many don’t want to ride lessons with kids or be the only adult there. So if you’re really targeting adults, stay focused on it. We have a few kids that lease and show because you need something in the pipeline, but we don’t have a barn full of lesson kids anymore. Although since you’re early in your solo career, you may have to start there like many do. My trainer recently let go of all her lesson kids, but she’s been in the business for 30 years and decided she could focus only on leasers and boarders. She used to do quite a bit of traveling to teach at other barns also, now she only does that for a couple specific nearby clients who keep their horses at home.

Also what kind of barn do you want to be for any leasers or boarders you may have? Are you going to have grooms? Are you going to be more DIY including your clients? Our barn fulfills a niche in which we have clients with some really nice horses and go to rated shows but we have no grooms. We do everything ourselves at shows and help each other and at home she uses an army of teenagers and college kids who work to bring down their costs. It definitely brings in and maintains a certain type of adult clientele and also allows prices to stay a bit lower than other full service places, which in turn has attracted other young professionals who want to buy their own horse, many for the first time in their lives, but can’t stomach the costs at other places.

Lots of things to think about.

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Yes, max out your free advertising options.

Get on all the local horse FB groups.

In addition you might think of places you can put up flyers. Years ago my coach was starting up her lesson program in a little agricultural patch of a suburb where many people didn’t know horses still existed. To help her out I made up a simple poster that just basically said "Horses in (Suburb name) in huge type, then the contact details in smaller type, and printed it on florescent bright letter paper. I plastered it up at the local university and every place in her catchment area that had free bulletin board space (coffee shop, vet office, community center etc). She definitely got clients from that.

The adult returning rider market is a huge thing. If you are positioned to do so many of those Ryder’s will end up buying their own horse and keeping it at your barn.

As far as traveling, you need to do a comprehensive survey of local barns. Some are obviously trainer operations so they won’t want you. But figure out which barns don’t seem to have a strong existing program or attract multidisciplinary riders. You might be very welcome to visit one day a week at a barn that’s primarily Western or a co op style barn with no trsjner.

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Wow some great ideas I hadn’t thought of!

  • I do have a facebook page for my business. I find it a bit hard to fit all the info I need to onto there, so i am considering finding someone to make me a real website.
  • I will post on NextDoor and the other local groups. Any suggestions for what to put in the advert? I don’t want to make it too wordy.
  • My main thing is definitely that no adult rider has to take lessons with kids. All the lesson barns around here focus on children, and group lessons. No way would I ever think an adult would want to lesson with a 8 year old. I can’t exclude all kids though, as i plan on starting back up my summer camps (I used to do these years ago, but stopped) next summer when the virus is (hopefully) gone
  • Currently, I don’t have a barn for my clients to bring horses to. I have considered buying a piece of property to expand and build facilities, but that is at least a year or two out, and there seems to be a glut of boarding barns around here.
  • Probably no grooms. If help is needed at shows, I will hire a working student for the day.
  • Should I post on the local horse facebook groups? I haven’t, because I worried that it would be advertising beginner and intermediate lessons to much more experienced riders and therefore kind of useless.
  • I put up flyers in local tack and feed stores. I also am getting a larger sign printed for my property line as I have good road frontage. The universities, coffee shops, and community centers are great suggestions though!
  • I will reach out to the boarding barns that don’t have dedicated trainers. There are quite a few of those around.

These days… I would explore targeted Facebook advertising. You can pick your demographic, define a geographic area, and the sponsored ads show up. But first I would have someone professionally design the ads and a website.

(For an example of how it works, checkout PawBoost – it’s a lost and found pets service, and you’re essentially paying for them to place FB ads in your area.)

Since you’re after people who are not currently riding then flyers at the feed store, etc., isn’t going to find them.

How about a Groupon for a lesson package?

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Where are you located? Some areas have their own area Facebook Equestrian groups. Some of them allow self-promotion and others do not, so just read the rules and follow them. Some groups allow you to mention your barn and services in response to a post asking about lessons, training or other services you might provide. Most of the time you have to ask to join one of these groups and they send you the rules to read and sign off on before they let you in.

I would look for any community related online groups - FB and others - that allow advertising. I would also do at least one post to the horse groups if they allow it - even though the current members may all be beyond your offerings, they may have friends who want to ride but who can’t find a good place with lesson horses that suit.

The coffee shops and any places that allow flyers are a good idea. Having a real website in addition to your facebook page is a good idea. It doesn’t have to be large or complicated, but enough to give your contact information and what you offer. You can expand it as you need to, just don’t let it get out of date.

As someone who recently started looking for a new coach, I looked for an up to date website that stated the farm’s/trainer’s “mission statement”, their experience, and the facilities. I personally like to see prices listed on the website too, but that is of course up to you, as I know some will advise against it. In my opinion, the more info I can get about you/your program before contacting you, the better. A lot of us are avid online shoppers now, so allowing your future clients to research your services before having to reach out to you will help you! Once I send out an email or Facebook message, I look for a response within 24-48 hours. After that, I move on.

I ended up at my third selected facility simply because the first facility quoted me different prices than a co-worker who had contacted said facility around the same time and the second facility has still not responded to my email or Facebook message over two weeks later. The third facility had a great website, prices posted online, and a way to sign up digitally while I was “in the moment” of reading about them.

Good luck with everything! Word of mouth will help you keep rolling once you start, so maybe ask your current clients to review you online and share their experiences with their community! A lot of local businesses in my area offer a free private lesson if you refer someone to the lesson program and they sign up for the month - might help you to expand your reach if you’re willing to put in the extra time :slight_smile:

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Just a couple of suggestions from an adult who didn’t take lessons until middle age.

You might think about a class for re riders with anxiety issues. They want to ride but they had some kind of incident or accident that left them traumatized.
Now, you may not want to deal with sort of thing and if you don’t, that’s okay. No judgement here, but there have been a few times when I wish I could have found a patient trainer with a bomb proof horse to help talk me off the ledge.

There have been many threads on COTH about how to overcome anxiety but there just aren’t many trainers or facilities that specialize in this area.

Just something to think about. You may get referrals from trainers who have students like this. You won’t be competing with them , because your client pool will be different.

You may also want to start a class just for adult riders but gear it more toward riders who just want to get on a horse but don’t necessarily want detailed instruction.

when I first moved to the area I’m in now I took riding lessons at a stable that had academy classes. You didn’t have to own your own horse.

They are getting more scarce these days. There are fewer stables now that let you just come and ride a horse for an hour or so without taking lessons or having to lease a horse. Too much liability.

But we had a class that I called " The Tuesday Morning Ladies Support Group." It wasn’t so much a lesson program as just a chance for an adult rider to get on a horse.
We did have an instructor who was great with beginners and nervous riders and she would keep an eye on everybody and give instruction to those who wanted it, and baby sit the ones who just wanted to ride.

There were some rules. Proper footwear, riding jeans or breeches and a proper riding helmet. But that was it.

If you wanted to groom and tack up the horse you could, but the instructor would groom and tack up if you needed/wanted it.

The best thing was that after the lesson was over, there was a huge tree with some benches under it and we sat there and had picnics and solved the world s problems and just talked and we could stay as long as we wanted.

We were also allowed to visit with the school horses as they were kept in a separate barn from the boarders. It worked out fine. The facility didn’t have an indoor so when it rained or it was too hot or cold to ride we could still come out and groom and play horse barbies.

I really miss that. It was a great time. The instructor was hilarious and there was no judgement and no pressure.

The owners of the barn didn’t even have to advertise about this particular class. Once the women in the class told their friends about it, there was a huge
wait list to get into it. There only so many school horses, and they were not over worked. There was a limit to the class size.

It did end eventually but it was because the owners reduced the school string to get more boarders and that instructor left for unknown reasons and the new instructor wasn’t interested in that kind of program.

It was a shame really. It was a lot of fun.

So that might be the sort of niche you might be interested in. I don’t how viable it would be for you, but I think you would get some interest.

You might even start a mixture of a horse book , riding lesson , and wine and cheese afterward club. If there was such a thing in my area, I would sign up in a hot minute and I’m not even much of a joiner.

Just a little perspective from a late to the party rider.

Since you already have a Facebook page and a web site you could maybe set up on online poll and see if people in your area would be interested in something like that.

Of course, such a thing may not be possible right now, with the Covid 19 situation but you could do some cost analysis, to see if it’s financially viable.

Good luck. I wish you success in your future endeavors.

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It is ridiculously easy to just make your own website. Try hosting sites like Weebly or Wix.

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Another idea is to advertise to key groups. My barn used to teach lessons through our local park district. It was a 6 week intro at a reduced rate and then the kids we liked we would encourage to stick around for full rate lessons. We had adult groups too! Many of them continued on after the park district class was over. We did the same for the local community college that had “continuing ed” classes. They would put our information in their catalog with pottery classes, yoga, accounting, small engine repair - we always got a few good people from that. Remember scouting groups might be an option, too - help the youngsters earn their badges and then have them begging to come back for more fun. I think you have gotten some wonderful ideas here!

I would go ahead and advertise on the horse groups. The experienced horse people in those groups all have a lot of adult friends who constantly say wistfully “oh I’d love to ride again.” They are often in a position of needing to recommend places to less experienced friends. Also returning riders often go on those groups looking for leases.

Advertising at a community college is a great idea. I’ve also thought that if you have any ESL schools for international students that would be a great place to find young adult riding students. Often these students are quite well off and come from places where riding is very expensive and elite, so North American prices seem like a bargain. When they study abroad they are often in the mood to try new things in North America and some of them would no doubt love to do a year or two of beginner riding lessons.
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I’m a marketing professional and you’ve got my brain firing! As my name implies, I’m an adult ammy myself. I can identify with this niche :).

#1 – As stated above, building your own website on Wix is a piece of cake. You can do the free version, but it assigns you a URL. The paid version is still cheap, but allows you to choose your own URL. Obviously that’s much preferred. Be careful to check that whatever you’re designing is mobile optimized (looks good on a cell phone as well as a computer).

#2 – Paid Facebook ads are economical and targeted. You can target women of a certain age, in your zip code, who are above a certain income threshold. The beautiful thing about Facebook ads is that you set your own budget.

#3 – Get creative with promotions. First lesson free, or first lesson $10, or three lessons for $50…whatever you want to do. This makes your ad more compelling.

#4 – Referral program. Give your existing clients a free lesson if they refer a friend who takes a lesson.

Let me know if you want to bounce ideas!

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Make sure you look into Google Business. Get your name and your location connected to Google so when the average person goes online searching for horseback riding lessons near their address, you will show up in the search.

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Post flyers at places like libraries, boutiques, maybe advertise in local little monthly magazines. Offer a discount off first lesson, referrals etc. Let staff at local tack and feed stores know about your program. Tack store get asked about different programs all the time. Contact local community colleges about offering a continuing Ed type program, their flyers end up in lots of adult hands. Groupon and living social get into lots of inboxes, if you are willing to offer a big discount to get people in.

Local FB groups have broad reach but they are populated with people who are already active riders. You really need to reach people who have may have started at a big lesson mill with an emphasis on moving into lease or ownership and who are not ready for that and are feeling marginalized (these people do go to tack stores but might not be active on FB groups. You also want to find people who perhaps rode as a child or wanted to, but haven’t been around it and find themselves looking for an activity. Young moms often go to libraries and ice cream shops and they often have community boards. Any business that has such a board could reach potential clients.

If if you have horses suitable for local shows, attend a few and be sure that your horses look perfect and your riders and yourself present a happy image. There is no better ad for your program than great looking horses and happy clients. Riders at other barns who might be considering a change will take notice.

Be be sure that if adult beginners or re-riders are your target clients, that you mention that in your literature. Emphasize safety and a fun atmosphere.

Wow, you guys have so many great ideas. Looks like I am going to be busy!

  • None of my current clients are showing. They either are too new or don’t have interest. I do show.

  • I asked two of the bigger local tack stores in the area and they both had ‘a barn’ they send everyone to. The barn is nice, but they definitely cater to kids and they are a mega training barn ( they probably have 25 lesson horses). Not really my niche, but the tack stores must get kickbacks from them as they wouldn’t even let me hang a flyer on the board.

  • advertising in the local camp guides is a great idea. There are several around here I know of. Not much use for this year, since everything is canceled though.

  • I stress in my advertising that I offer safe, pressure free, fun lessons. Does that wording sound good?

  • I will try to figure out google business and make a webpage. I’m not the most tech savvy person!

  • libraries and monthly mags are great ideas too

  • promotions are a great idea. I will offer that, and so is the referral idea. I know of a few people who got absolutely robbed through Groupon though so I am hesitant to do that

  • Facebook ads sound good too. I am thinking I should find someone to help me design the ad so it looks a bit better than what I could throw together.

  • I love the idea of the women’s get together and ride group! That sounds like so much fun. However, I only have two lesson ponies, so I think I would need to expand more before offering that.

Your local tack store won’t allow you to post a flyer, but refers people to another barn? That sounds really fishy.
Many states or local areas have hunter jumper associations. Join your state or local hunter jumper association. They usually have a website and/or publication in which you can advertise.

Facebook! I have a just for fun FB and still get messages. Between covid and being pregnant back to back client horses haven’t happened.

In CA we use to have a local booklet that would print your info, bulletin boards (how I found my first horse and one of my trainers)

Ive seen some super nice websites from local trainers using wix.

Yes, they have a bulletin board for things like boarding and horses for sale. I asked if I could put a flyer up, they asked what discipline I teach and when I said H/J they said I could not. There were flyers for dressage and eventing trainers though.
I can only assume they get kickbacks from one of the mega barns. It certainly put a bad taste in my mouth about that tack store!
The other outright said they only refer people to a very large local lesson facility, and wouldn’t stop me from putting the flyer up, but would prefer that I didn’t. I chose not to as it seems to me being liked in the equestrian community is more important than putting up one flyer.

Sorry, I can’t get the quote function to work… Tack stores that won’t allow you to post a flyer sounds like they have connections to a certain barn. The shop that used to be in my town was run by a person who used to teach at a local barn and I’m sure that she only sent people to them. If you show, get out to some local shows if they have some classes that you may do, considering that you are a pro. If you know of a good riding ammy who might be able to go around on your horse(s) ask them if they’d like to show them so potential clients might see them, and you. Essentially, “rent a clients.” I don’t advocate poaching clients and it’s not a way to make friends, but… there are people riding in lesson programs who are looking for something else. A few years ago a friend of mine was training at a show and a “groom/helper” from another barn approached her about taking lessons. The barn she was at was pressuring her to buy or lease and show but she wasn’t able to financially. She was working for lessons and was always relegated to the least desirable horses and got less attention in lessons and felt she was stagnating because of it. My friend took her for lessons and let her work them off. The girl got a nice new job and now is part leasing a horse. She stepped up her riding enough that now boarders are asking her to hack their horses when then can’t ride. I run into people all over the place who tell me that they rode at one time and would be interested in getting back to it. They are out there, it’s a matter of reaching them.