I have been eyeing a few of my friends beautiful breastplates from Flexible Fit lately and finally bite the bullet and bought one myself. It arrives today in a large box with two pieces of tissue paper. It’s loose in the box, no tags, no bag, and for a second I thought it was used. The biggest disappointment was that the leather was pretty scuffed in a lot of places and the stitching was very questionable. Has quality changed market with them? Anyone else have issues?
Never heard of them, looks like Indian or Pakistani leather. Is that was they are?
I have their quiet hands safety grab strap thingy. The leather is meh. But worse is that it is entirely too small for my horse to be used as intended. I’m half thinking that it’s a production error.
How can you tell what country it’s from with the leather? What are you looking for/ looking at? More curiosity and gain knowledge questions
Not Indian type but I couldn’t quite figure the leather out and I have a certain type I really like. This wasn’t quite Indian but wasn’t soft and supple like Nunn Finer type leather.
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There was just an entire thread about grab straps that included them. They are relatively well known. I would email them and send them pictures. I found their customer service to be fine. I don’t think you can determine leather based off a picture. For the price I’d expect something decent quality.
Does their website or ad not say what kind of leather it is?
You can definitely tell cheap leather from a photo.
This piece I just asked because the chipping/peeling is common in indian leather. I don’t know anything about the company but I would think it would be easy to find out. If it’s high quality leather I would definitely reach out and ask their thoughts.
Usually the Indian or Pakistani leather has square edges, that are sometimes a different shade, if you look very close it almost looks like the leather is glued onto other leather. It’s cheap and breaks easily. It chips and peels from day one.
Good leather is rounded on the edge somewhat, soft and the leather is one super solid piece which the top layer won’t peel off.
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Ditto on contact customer service. I’ve ordered a variety of bridle parts from the company. No major problems but when I contacted customer service always received a prompt reply and offer to replace at no cost to me. I appreciate that they accept that reality that one might own a horse that is OS/Horse, and another that is Horse/Cob. Per the website the leather is English.
I’ve tried to piece together a bridle that fit my weird horse from them, customer service was great! The bridles not so great. The leather was meh, and I couldn’t find a combo of pieces that worked well.
Mine did come in similar packaging, but the did not appear beat up in any way.
Definitely contact FF. I have a breastplate from them and it’s held up great. Leather quality looks nothing like that.
I’m surprised! I just ordered a bridle from them and it was pretty decent quality. That stitching looks awful.
I paid $99 once for a Waldhausen cheap schooling bridle, and the stitching was similar to that…just poor quality.
Have you contacted customer service?
I have yes and they were very accommodating. I had to pay return shipping and a replacement or a refund was offered but I chose a refund. In talking to a few friends, something has changed in the past year or two that has caused quality to go down.
When did you get your breastplate?
Mid-July IIRC.
So… did you allow them to replace it or did you just return it?
I retuned it for a refund. Didnt want to pay shipping to return a second one if it wasn’t any better than the first.
I saw my friends over the weekend and she ordered hers a year or so ago and i agree, the leather is completely different on the two!
