This is a formal state as to the false posting that Gayle Atkins has posted again my company. Gayle Atkins has lied and continues to lie about my company and this transport. We were contracted for this transport and we had a colicky filly (from Virginia) on board that needed to be delivered to it’s owner. The decision was made to deliver the filly and we would have to cancel the transport of the Colt to Montana for it’s owner to pickup from Canada or send another trailer. The Owner of the colt agreed to the 20’ enclosed stock hauler (please feel free to see pictures on our website) and we closed the gate to give the colt a 7’ box stall. Gayle was the breeder of this horse and did not properly prepare the colt for this transport, he was not halter broke, nor was he ever loaded in a trailer, therefore it caused the Colt to have anxiety during the transport and he was rearing up in the trailer and broke a halter as well. Gayle insisted that the Colt be untied and we eventually had to tied the colt to keep him from rearing up in the trailer. The injury he received was not life threatening and did not require stitching, as we had an emergency vet look at the Colt while in transit. The colt was taken off the trailer EVERY night as we told the Owner we would do, as he had a time frame to meet us and he needed us to keep the colt the extra days until he could meet us on the US side of the border. We NEVER said it was a 7 horse slant trailer, as the trailer that was initially in transit was a 6 horse slant. Gayle was insisting that we but the colt and another filly in one slant as she stated “we do it all the time”, we informed her that our company would not do this. When the driver arrived and was ready to load the colt and the filly that Gayle added to the trip, he had to stop Gayle from using a whip to try to load the horses as she was scaring the colt and the filly, again , she did not like this. The colt reared up on the driver as well when being reloaded after being in a mare motel for the night, and broke the driver’s finger, requiring us to route the driver back to Colorado for medical treatment, once the horse was delivered to his owner. We have been in touch with the Owner of the Colt on several occasions, as recently as two days ago, the colt is doing fine and has adjusted well. And again Gayle has lied, the Owner indicated that NO conversation about surgery has been discussed with Gayle, nor is surgery need for the cut the Colt received from rearing up. I would hope that in the future, people would reach out to a company and find out the truth before blogging negatively.
As for the post of the lady with the transport from UT to CA, that said we showed up two days late for a transport, we NEVER book an exact date for a pickup unless we are paid accordingly for it. This customer changed her pickup date several times and as result of the above injury to the driver we had to re-route a different driver to pickup her horse. She insisted that we pick the horse up, even though it was 8:30 at night and we were only going 100 miles south and would be laying the horses on board over for the night. The driver then took two hours the following morning to have a weanling loaded and had to deliver the weaning before the other horses on board. The customer insisted that our driver, now at 11:30 at night, deliver her horse. So it was at the fault of the customer that that horse was delivered at 11:30, who no regards for our driver or the other equine on board. Our normal delivery hours are 7 am. to 7 pm. This is the other side to the story.