I’m a current barn owner and previously boarded for 25+ years in both private and high-quality training barns throughout NC and the midwest. I will provide some feedback that might be helpful. But, first a few pieces of information that should you feel comfortable sharing, might be helpful.
1 > What are you paying for board?
2 > Does your horse chew wood? I’ve never seen anyone run hot wire into a run-in unless the horses chew wood or they have fractious horses sharing a fence line.
3 > You said your horse is good for blanketing if he’s eating. But he eats near the hot-wire. Is he difficult to catch or blanket when not eating?
10 years is a very long time to board at a facility and it sounds like a good situation that has worked out for everyone. If you haven’t looked for other boarding options in approx. that same period of time (10 years), you may not be as aware of labor impacts to the industry. There’s absolutely no way you can fully understand the labor shortages and lack of qualified help until you move around to a few barns and see it in action. It is very, very difficult (if not impossible) to find knowledgeable, reliable help and if your horse is used to professional handling or needs it for whatever reason, you are unlikely to find that outside of a small private barn where the owner is a horse person who does all the work or in a full-training situation with board costs alone in excess of $1,000/month and a training requirement on top. I’m in NC if that helps for price comparison.
I know you’re likely reading this and thinking, yes of course I know this. But trust me, unless you’ve been IN the market in the last 24 months, you just can’t fully experience it. It’s like repairs or remodeling to homes. It’s exorbitant and the quality of work has dropped tremendously.
Given all of the above, and w/o knowing the answers to the questions I pose above, my impression would be that your timing was poor and your feedback wasn’t appreciated. It’s wet, it’s rainy, it’s cold and they’re going through their own personal challenges. I would apologize for your timing and tone (i.e. making an assumption that their daughter was at fault without being there personally) which may read as patronizing. If I had concern about the daughter and when she told me about the incident in question, I would have demonstrated to her how to blanket my horse if there was a concern. Or I’d take the blanket off my horse and personally blanket during very cold periods unless he’s clipped and I had no other choice.
I would also repeat (although as a boarder I didn’t truly understand this until I had my own facility and cared for my own and other horses 24/7/365), boarding horses is a thankless business. You may be the nicest, easiest-going boarder in the entire world with the nicest horse to boot, and it’s still just a business that will grind you into the ground. I have worked professionally in the industry caring for barns with upwards of 30+ horses on site during periods of my life and it’s still not as much of a grind as being a small boarding barn owner. The texts, emails, calls will drive you batty. It’s like taking orders from a well-meaning but clueless boss who isn’t on-site enough to know what’s actually occurring but sends orders down to make your life needlessly more difficult. This is not a personal dig at you - we’re all guilty of it - it’s just the dynamic since as boarders, we see our horses a FRACTION of the time our barn owners do. In my area of NC, I know several barn owners leaving stalls empty as opposed to filling them with boarders who would have been considered ‘normal but a little annoying’ five years ago. Just not worth it. I really think the 24/7 access (email/text/etc) has been the straw that broke the camel’s back.
The best thing you can do if you want to stay is apologize and let as much as you possibly can, go. Given the nature of boarding and business today, my view would be that asking for someone knowledgeable to blanket your horses 365 days a year or when temps are appropriate is no longer (sadly!) a reasonable ask unless you’re paying in excess of $1,000 for board.