Anyone here use this? We had two earlier versions of HughesNet. The first was a “consumer grade” system and it left a LOT to be desired. We then upgraded to the lowest level “business” system. It was really a lot better (faster speed but most importantly more immune to loss of signal whenever it rained hard). We paid a small amount more but got a lot more.
In both instances customer service was really spotty. If it was good is was very good; when it was bad it was awful. Just researching this p.m. that continues to be the case. But, as the most professional review noted, the difference in “bad customer service” rating between HughsNet and Verizon was less than 4% per BBB. So that seems to be more of an industry problem then a single provider problem.
We are in a poor connectivity zone and our options are limited. Right now I’ve got ATT Uverse (without TV) and DirecTV. Service is sometimes an issue with both providers.
Any input on experience would be appreciated. If anyone has a better idea for us rural types with poor broadcast service due to terrain I’d love to hear about that, too!!!
G.