Interesting info about tattoo lookup

I’ve been on and off the phone with the JC about this mare: http://www.chronicleforums.com/Forum/showthread.php?t=153436

There are three bay mares that have a tattoo starting with V0492 and they have not been able to look up markings to rule any of them out. I thought that they could.

When I spoke with the registration side, they said that releasing marking was a no-no, but if I had name, they might be able to tell me “yes” or “no” based on the markings I could provide.

Not quite what I expected! I thought this would be easier!

TRPB also has access to the markings, maybe contact them and see if they are easier to work with.

Try V04926

Yep, we finally got it. The mare looks to be Mega Mischief, V04926.

I should have used the TRPB. It would have been cheaper! Three lookups through JC? $105. Ouch.

They aren’t supposed to charge you if its not the right horse. Don’t let them get away with that.

Well, this is the header of the email they send with the info:

ATTENTION NOTICE OF TATTOO POLICY
The enclosed information is based upon what our records indicate to be the registered name of the animal with the tattoo number: V04926 which was supplied to us by the customer.

Since our records indicate a match based on the tattoo number, color, sex and approximate age of the horse as supplied to us by the customer, requests for credits will not be honored.

The information is derived from information provided by others to The Jockey Club Information Systems, Inc. which make no representation as to the truth or accuracy of the information and expressly disclaims all responsibility and liability, if any, resulting form errors in this information.

Data provided or compiled by THE JOCKEY CLUB INFORMATION SYSTEMS, INC., which includes data from The Jockey Club, generally is accurate, but occasionally errors and omissions occur as a result of incorrect data received from others, mistakes in processing, and other causes. THE JOCKEY CLUB INFORMATION SYSTEMS, INC. and The Jockey Club disclaim responsibility for the consequences, if any, of such errors, but would appreciate their being called to their attention.

Information as to North American races, race results, earnings and other statistical data for the period prior to October 18, 1993 was obtained from race result charts published in the Daily Racing From and from information published in the American Racing Manual, and is utilized only with permission of the owner, Daily Racing Form, Inc. Such data for the period after October 17, 1993 was obtained from Equibase Company And is utilized only with permission of the owner, Equibase Company.

Copyright©2007 THE JOCKEY CLUB INFORMATION SYSTEMS, INC. All rights reserved. No part of these sessions may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without a prior written license for THE JOCKEY CLUB INFORMATION SYSTEMS, INC., 821 Corporate Drive, Lexington, KY 40503-2794.

Information pertaining to pedigrees and production records of North American horses contained herein copyright© The Jockey Club 2007. All rights reserved. No part of this work covered by this copyright may be reproduced in any form or by any means without written permission of The Jockey Club.
Which I took to mean “you give us a tattoo and we provide info. If it ends up being the wrong info, too bad.” What do you think?

Maybe that is something new, it never been an issue in the past. Some of the rescue horse tattoos are virtually impossible to read plus we don’t know the approximate age a lot of the time. They only charged us once regardless of how long it took. It doesn’t hurt to ask and to tell them that this isn’t what you were told. Good luck.

I’m surprised they charged you for all three times, too. I thought they only charged if they could guarantee the identity, and it seems as if they did that only on V04926.

I’d try to get the other two refunded, too. They might work with you.

Well, I can’t confirm they charged me anything at this point. The charges have not shown up on my account just yet.

They didn’t take my credit card info for the second two lookups, but they didn’t take ANY info for the second two. They had my email on file, so I assumed they had my cc # as well.

We’ll see!

It is my understanding that the correctness of the tattoo is on you, and if you get it wrong you still pay- if you give a number for a bay mare and the tattoo matches a bay gelding, they will not run it or charge you- but if it matches a bay mare, then you will get charged- if you try two more and they both match bay mares and you have them run it you will get charged again…

Bev Strauss
MidAtlantic Horse Rescue

All of which is why I love the TRPB for tattoo look-ups. They are a whole level of customer service better than the JC.

Yep, I have 3 35 dollar charges on my account from the JC.

Ouch.

Lesson learned!!

[QUOTE=Laurierace;3301560]
They aren’t supposed to charge you if its not the right horse. Don’t let them get away with that.[/QUOTE]

I had the same problem. But I was charged because they ID’d the horse based on the tatoo and markings I gave them… thats all they can do. In my case the two mares were almost identical. Chestnuts with no white. The tattoo I gave them was Q14352. And we had done a look up to come up with the registered mare, so they verified what I gave them. The tattoo looked PERFECT! But When i sent the photos to TRPB, the actual tattoo was Q14382. The three was actually an eight… We had no idea because it loked like a perfect three… If I ever have to ID a TB again… I’ll skip the JC and go right to TRPB… They were a HUGE help to me, and even put a rush on the ID so I had a chance at getting papers in time for my filly for a show. They contacted me after to make sure I hd got them on time and asked how my filly had done lol.

[QUOTE=BeverlyAStrauss;3307722]
It is my understanding that the correctness of the tattoo is on you, and if you get it wrong you still pay- if you give a number for a bay mare and the tattoo matches a bay gelding, they will not run it or charge you- but if it matches a bay mare, then you will get charged- if you try two more and they both match bay mares and you have them run it you will get charged again…

Bev Strauss
MidAtlantic Horse Rescue[/QUOTE]

Exactly…