I did speak with our Tribute rep 2 days ago and I specifically brought up the FDA report. IMO - the lawsuit either is or isn’t valid and until the case is heard in court and information and evidence is heard from both sides, we wont know what the truth is in this specific case that caused this thread to be started in the first case.
BUT … Bonnie - the rep was unwilling and unable to comment on or verify the FDA report. I cant blame the rep - they are simply doing and saying what they have been instructed by you or someone else, to do and say.
IMO - someone from Kalmbach needs to address the FDA report issue. Not saying anything makes it worse. Not confirming or denying it makes it even worse … We all know about it, by remaining quiet it makes it look like the manufacturer is hiding something and hoping we all forget about it. Its not going to happen. :no:
How has cross contamination occurred and been discovered to have occured (according to the FDA report) in a facility that has been stated to not run any medicated feeds down its line?
That’s the “Elephant in the Room” Bonnie. That question has to be answered please …
I have been such a huge and vocal supporter of the Tribute line of feeds for my horses for many years. Literally since the day you came into Canada with your product line. Give me some valid and believable reasons why I should remain a customer rather than making a decision to look elsewhere because I haven’t been provided with the information and assurances I require to stay with the brand …
Thank you
edited to add … I am thoroughly confused right now. Initially it has been stated that no medicated feeds are run through this line at all. Period. And now the response to the FDA report from Kalmbach is:
In April of 2015 we found out that the auto-flushing at the end of medicated feeds was not being recorded in our electronic batching records. We immediately investigated the issue and worked with the supplier of the automation system to make changes to ensure that the auto-flush was working properly and being recorded jn the electronic batch records. The final portion of the changes were completed during the week of May 18, 2015 when the technician from the automation company was onsite to implement and validate the changes.
In this response, you are admitting to running medicated feeds through a line that isn’t supposed to have any medicated feed running through it at all and implanting the necessary procedures to ensure no cross contamination occurs.
I am truly concerned and very confused at this point in time … 