Throwing some change in here…
It’s been a while, but I grew up on the H/J circuit. I don’t remember oxers in the 2 ft division; they may or may not have been there though.
What I can say, and what might be more applicable here, is to consider how you can make the most people happy, and therefore build a reputation of a great show to attend. (I’m assuming you want people to show up.) If your show is so small that riders from a single barn scratching their ponies(? you said pony?), your show is probably pretty small - especially if that is a 2 ft division, since that is often the most popular at schooling shows. If it was me, I’d try to make those people happy if I could, particularly if it meant they would come back. And if my show is small and I’m hoping it will grow, I would be as nice as pie to those people in hopes that they will come back and will also tell people how accommodating the place was. Given that they showed up to what seems have been a small show, I’d want to go the extra mile for them.