I signed up for a premium membership on 2/29 and paid through paypal but this is not yet reflected in my membership- I requested an activation email but nothing comes through- how long does it typically take?
Thanks!
I did the same thing on the 27 of Feb and like you…nothing!! Wonder whats wrong?
Argh! So sorry for the trouble! Please email me your receipts to admin1@chronicleforums.com if you have them handy, or just verify via PM or email what email address you paid under so we can look it up, and we’ll get things straightened out.
We’ve been having some sporadic issues with the Premium membership activation for some users, but haven’t figured out the common thread yet.
Thanks so much for your support of the forums, and please accept our apologies for the glitch!
Mod 1
Just saw your post on the other thread, Sugarbrook. Sorry we didn’t get back to you sooner!
I just reactivated your Premium status through April 3, 2013 (with an extra month for the trouble.)
If you have any trouble, let me know. Feel free to harass me directly via email or PM if I don’t respond to a note in the help forum quickly.
Thanks again!
Mod 1
THANKS!!! I see I am “premium” now. YIPPEE
Beverly, you’re all set now too, with a bonus month. Please let me know if you’re having any trouble.
Thanks again for your support of and interest in the site!
Mod 1
Thanks for the prompt response!!!