Well, here is the email back (I did speak with her today). I find it disappointing I can’t get selenium, copper, Vit. E dosages…and will be shopping elsewhere. But at least she explained the dosage amount error. And I like the other goodies. And how would my vet know what they have in their “hidden” ingredient quantities? It’s not like I asked for anything other manufacturers show.
Dear Jackie,
Thank you for being a valued AHC/AniMed consumer. We are extremely proud of our product line and back it 100%. Remission is one of our more popular and requested products. As I related earlier in our phone conversation, I am relatively new in this position and am striving to become increasingly knowledgeable regarding all aspects of our products. AniMed Remission has 6000mg per ounce as related on the label, BUT, the scoop size (tablespoon) would only be 3000mg. Please excuse the misunderstanding on my part.
We are always conscious of producing the best product available and to enlightening the consumer as much as regulations will allow. However, as stated to you earlier, certain product information is of a proprietary nature and cannot be discussed. We at AniMed understand your concerns and always highly recommend that you consult with your veterinarian regarding any questions related to a product. They are in a position to discuss “off-label” information with you.
It is our commitment to our consumers to produce the highest quality of products available and to meet their satisfaction. AniMed Remission is an excellent product but perhaps it does not meet with your 100% satisfaction. Please feel free to return the product along with your mailing information and copy of your receipt for a Full Refund. We always honor our 100% commitment to satisfaction.
Thank you again for your consumerism and if we can be of any further assistance, please contact us via phone or e-mail.
Sincerely
Diana Toy
AHC Products INC. - ANIMED
301 W. Broadway
Winchester, KY 40391
Phone: 859-737-3441
Fax: 859-737-1143
Email: animed@ahcpinc.com