OP, I will admit to skimming some of this long thread. Some things that jump out at me from the videos:
- Your daughter is a beginner. She looks comfortable, which is great! That said, she is in that glorious stage of “doesn’t know how much she doesn’t know”. She is too young and green to recognize bad horsemanship practices, how her training should be progressing, or the finer points of tack and it’s usage.
- These instructors are skipping basics that should be addressed. In the first video, your daughter is consistently on the incorrect diagonal and having trouble with steering. In the second, her stirrups are far too long which is making her insecurity in the saddle worse, she is losing her balance in the transitions, and the horse appears unsound (cross cantering). These are big red flags for me.
- She needs an instructor who will focus on her balance, strength, and security in the saddle before all else. I would bet this is why she was unable to stay on the pony who was pulling his head down. Anyone teaching lessons should be able to see this.
If the standard of training at this barn is not good, I wouldn’t expect it to change. This is one of my biggest issues with a lot of lesson barns- they rush students into jumping and competing, don’t focus on basics, and safety and skill suffer as a result. Most of the parents don’t have a horsey background, and the kids start out there, so they don’t have any perspective to realize it’s not right. At your daughter’s level, your money would have been much better spent on more frequent lessons than on IEA, IMO.
In regards to the text exchange- I think trainer was off base and certainly abrasive but not 100% wrong. It is perfectly fair for your daughter to ride a different horse, one without a naughty habit, to gain her confidence back and work on her seat. She sounds like she was over faced and wasn’t equipped to deal with the naughtiness, which isn’t her fault at all. That said, in the future when she is stronger and more skilled, it would be appropriate to put her on the pony again, so she can work through the issue safely. It may be difficult for her, or she may be begging to get back on him and have another crack at it- but either way, working through it at a later date is important for her confidence.
I’ve taught lots of kids (and adults) and having students fall off is the worst. It’s a trainer’s responsibility to keep them safe, even though lots of things are outside of your direct control. With kids (adults are an entirely different kettle of fish) my general protocol is: assess the situation. If the kid looks generally unhurt, I’ve found that not making a big deal is best (and trying to prevent parents from panicking!). Ask them if they’re ok, assess how they are responding, ask if they are ready to get back on, and off we go. Kids tend to hop right up- if one stays down, I am concerned. Any indication of hitting their head is cause for concern. A little road rash or a bumped knee- no biggie, but we make the decision together to get back on, which I think is important for confidence. I strongly encourage but never force, because most of the time, it’s more about the mental recovery than physical. Validate their concerns while teaching how to prevent a recurrence, and encouraging another try. Also worth noting that people with head injuries often don’t know they have head injuries! It’s important to be proactive and not rely on self-reporting in those circumstances.
Multiple falls in one lesson would be a clear sign that something needed to change right away- either I get on and school the horse, we switch to a different exercise, etc. In a group lesson, that might mean your daughter sits out until the end of the lesson, when the trainer can give her one-on-one help. I certainly believe in getting back on after falling unless there is injury, and I am not known for being a “soft” trainer, but there is a fine line to walk. A student’s confidence can be destroyed by being pushed too hard, and a good instructor is attuned to the student’s state of mind and ability.
Also, as a former EMT, an off-the-clock EMT is in no way qualified to assess and “rule out” a concussion or other serious injury. He/she may be able to help you splint an injury, or offer help stabilizing her until an ambulance arrived, but what you describe has my spidey senses tingling.
I commend you for doing your due diligence and being open minded about all of this. Please remember that although your daughter probably loves the ponies and her barn friends and her instructors, she is a green kid and doesn’t know nearly as much as she thinks she does. Pony Club manuals are a great suggestion, and helped me (as a kid around the same age with non horsey parents) learn to navigate the horse world out of a sketchy lesson barn.