I am going to address the IEA aspect of this post. I am an instructor at a barn with a large IEA team (middle and high school).
You can find the qualifications for each level at rideiea.org. There is a “Library” section that has the rules in a downloadable PDF.
Do you know what level your child has been registered for? It is true that for even the lowest levels, “one-year of instruction” is considered a requirement. From your description, if this child were in my program, I probably wouldn’t consider her to have had one year of instruction - certainly not consistently. In previous years, Future Beginners (middle school w/t/c) could enter a second class of walk/trot that was solely for ring experience, not points. This year, a rider can be in either w/t/c (for points) OR w/t (for experience) but not both. If your child is in the Walk/Trot class, it will be a learning experience for her, which is great, but she won’t earn points towards qualifying for Regionals nor will she earn team points. This is not something that we as an online forum can determine. That is up to her trainer. If you get to the first show and the steward thinks that she is unsafe, she will be removed from the class and should not be entered in another show without proving that she can safely ride in a (potentially large) group of other inexperienced riders.
As an IEA coach, we are required to take a concussion training course and pass a test. Now, it is an online course that can be faked through. However, any trainer worth paying pays enough attention to learn the symptoms and the steps to take to determine if a rider should continue. They SHOULD apply this training to any sort of injury that a rider may get during a fall. However, so much of it is a judgment call. For example, you and I might handle the heat just fine, but may have a rider who truly struggles with the heat. But it’s such a fine line trying to determine, is this rider simply trying to get out of doing a difficult exercise, or are they truly starting to not feel well.
Every instructor has a different way to determine if a rider is fine. On a forum such as this, we only have your word and description. For me, if a rider hits the ground I first assess what made the fall happen. Did the kid bounce off the smallest pony in the barn at the trot because they weren’t paying attention? I’m probably going to go up to them laughing saying something like “well what did you do that for?” To make it seem like a light hearted thing. Then I would make sure nothing hurt, and throw them back on the pony. Did the pony spook at something and spin or stop at a jump and the kid hit the ground hard? I tell the kid to sit still for a minute, figure out if anything hurts, see if the helmet is dirty, then start asking questions. Do you know what happened? If not, I go more basic: what day is it, do you know where you are. If the child can’t answer any of these questions, they don’t get back on. If they can, they catch their breath and as long as nothing is hurting to the point of preventing the rider to get back on, they get on. Do you know if your trainer asked any questions like this? I would agree with others that if your child had already been unseated at the walk and trot by the same maneuver, I probably wouldn’t have let her Canter that lesson, instead finding something positive to do at the trot to end on. Unfortunately, even the best coach at any level of any sport can make a mistake or an error in a judgment call such as this.
Regarding the text messages you exchanged, I will comment this. Your use of the word “never”, she never wants to ride this pony again, would immediately put me on the defensive. “Never” is a long time. I can understand the trainer’s response from that angle. We love our lesson horses. They are what make our lesson programs possible. It hurts us when a rider or a parent who sees this horse once or twice a week says something negative or derogatory about our horse that we see every day. Even though there is every possibility that you didn’t mean anything hurtful by your comment, it certainly came across that way to our trainer. I’ll give you an example -
I had a parent email saying, “my child will be at her lesson today, but she would like to ride any pony except for “Poppy” as she has a hard time making the pony go. ” Of course, “Poppy” would be the easiest, most steady eddy pony in the program and the one I had happened to assign the child that day. So she rode the pony and I began the lesson with explaining how it doesn’t do any good to request to ride a horse that goes faster - I’d rather have a horse that’s hard to make go than one that is hard to stop, especially for a beginner. We worked through the lesson and it occurred to me that the last time she had been there, this pony had somehow had a minor spook, or something that very small that had made the child uncomfortable. If I had said “ok, you can ride a different pony” this child might have gone the next year being terrified of this pony. Conversely, I had a parent say about a different pony, a much more advanced pony in a higher level lesson, “can my child please not ride this pony for the next month or so as she has several other activities that she is doing and she doesn’t feel comfortable enough on this pony to be confident riding it”. That is a concern voiced in a way that I, as a trainer, can understand and work with. I think the wording and “tone” of the text may have put your trainer in a defensive position.
Again, every trainer is going to have a different approach and sometimes everything just seems to go wrong no matter what we do. Maybe your child did get the pony figured out what to do to make the pony trot and the instructor thought everything was good to go, and then it happened at the Canter and the trainer was kicking herself. While she may not admit fault to you in person (because let’s face it, it is HARD to say “it is my fault” for many things) I would bet she is thinking about it now, and wishing she had approached it differently. And perhaps the questions you have posed here, and subsequently taken back to discuss with the barn owner and trainer, will help her know better what to do if this situation were to arise again. Think of it this way. Because you have gotten others experiences, you are now more knowledgeable about how many people approach these situations. While you can’t expect every instructor you meet in your child’s riding career to act the same, you can have a general idea of what to look for and what you are comfortable with.