RW rocks!
Several years ago I ordered a Toklat Woolback pad from them for a Trooper saddle… it wasn’t quite long enough in the cantle part (through no fault of anyone). I called them about it to see if we could get it fixed up. Sent pics of it under the saddle, in a couple of weeks it was back to me, and PERFECT FIT!
I love the staff there, and will recommend them any time I get the chance.
They epitomize the best in customer service.