Really? It is just a phone number. What bothers you about that?
<sigh>
Since I know that neither vet I use (small or large animal) would not do this (give out my information), because they are very professional nothing bothers about it. It is just 100% not professional or the right thing to do. There is no laws about animal care like there is for human care but no good vet goes around telling others who is coming and going from their practice for treatment. By saying “TrubandLoki was in here that day”, they are telling someone who has no rights to the information that my horse was there being treated.
I am not the type of just give out people’s phone numbers anyway. If someone asks me for my trainer’s phone number, I first ask my trainer if it is OK to pass along their number. If a coworker asks for another coworkers phone number I first ask about passing along that phone number. In my silly world it is rude to pass along personal information without permission.
In the situation here, the problem was made by the vet’s office. The vet’s office should fix it. The OP should not have to call a bunch of people they do not know and tell this story about their missing halter. The vet’s office should be calling the other people who were there that day, finding the halter, and making arrangements to get it back to the OP - or buying the OP a new halter that is the same/similar.
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@candyappy, Really? You’d be okay with a vet or any other service provider sharing your contact information without your permission? Wow.
I sure wouldn’t. And I’d be finding another vet/farrier/doctor/dentist/whatever provider pretty quickly if they did. Imagine the conversation: “Hi, you don’t know me and we’ve never met; but I am also a patient/customer of _______ and I believe they mistakenly sent some of my equipment home with you and I’d like to make arrangements to pick it up.”
Um, no. Not okay.
AND to get my HR geek on, if we’re talking about human doctors and dentists, full name plus phone number is considered PHI, and disclosure without patient permission to a third party is a HIPPA violation.
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Since my phone number is in a phone book I guess I see it differently. If my number was unlisted or I didn’t want it known I guess I would say something.
As far as giving out the vet / farrier or trainers number – Isn’t that what you do to get more clients??
I don’t see a phone number as " personal information" It is a means of contact. Are we all so paranoid we can’t contact someone we don’t know? Or answer a call from someone we don’t know?
I never said anything about anyone’s personal doctor or dentist. Or giving out a full name or address etc.
Since my phone number is in a phone book I guess I see it differently. If my number was unlisted or I didn’t want it known I guess I would say something.
As far as giving out the vet / farrier or trainers number – Isn’t that what you do to get more clients??
I don’t see a phone number as " personal information" It is a means of contact. Are we all so paranoid we can’t contact someone we don’t know? Or answer a call from someone we don’t know?
I also think phone numbers are pretty public information and it’s pretty easy to ignore a call from an unknown number. I would have no problem giving someone my trainer or other professional’s number. But, I still don’t think it’s appropriate for the vet to give out information on their other clients to someone. It’s also much more likely that the person would actually answer a call from the vet’s office than from an unknown number. In any case it sounds like the OP didn’t want to make a big stink about it, so has not asked the vet office to try and track it down.
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My cell phone, which is my primary phone, is not public information. And I would be legitimately upset if that information was shared. Same as my email.
I don’t see a phone number as “personal information” It is a means of contact. Are we all so paranoid we can’t contact someone we don’t know? Or answer a call from someone we don’t know?
It doesn’t matter what you or I or anyone else considers personal information because we didn’t make the law. HHS defined it as part of HIPPA:
[URL=“https://www.hipaajournal.com/what-is-considered-protected-health-information-under-hipaa/”]https://www.hipaajournal.com/what-is...n-under-hipaa/
These are the rules regarding sharing PHI that I had to abide by in the corporate world. That meant I was not allowed to share an employee’s home address, personal phone number or email without their prior permission - not even to fellow employees who wanted to send them a get well card or birthday card.
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Does anyone else wonder if the OP may have just bought her own halter back from ebay?
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It has nothing to do with being paranoid and in the described situation it has everything to do with being professional (or in this case not being professional if they vet’s office gave out that type of information).
Did you miss the part that by giving the OP the names and phone numbers of the other people that were there that day the vet is also giving out the information that those people had vet work done on their horse. Sure, not saying what vet work, but them saying “Suzie Jones had a horse in the clinic that day” is not information they should be giving out.
<laughing> (miss the smiles)
Good question.
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I actually wondered that myself, but I’m in AZ, and the halter is coming from NC, so I kinda’ doubt it. But I suppose it’s possible. The place I’ve been calling the “vet’s” is an equine repro center. They get quite a few mares in and out but I wouldn’t think someone would ship a mare from NC to AZ just for that when shipping the semen is so much cheaper. Maybe for a TB, buuut I don’t think any AZ TB stallions would warrant that… (but then, you never know, I’m not up on AZ TB stallions).
{laughing} I miss the smilies too…
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I miss the emojis as well. Whatever its origin, I’m glad you found a halter that you’re happy with. ; )
OP shouldn’t have to do anything - the vet’s office should have taken responsibility period.
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