Because I have a vaccine reactive horse, I order the bulk of my vaccines and have the vet out in the spring for rabies only. Have been managing their shots like this for years. Every year I order what I need from United Vet.
A couple weeks ago, I loaded up my cart and placed my order with the overnight shipping. They usually ship on Mondays, and I didn’t think anything of the weather that was coming. At the time, I think we were only supposed to get 5-8" of snow. That morphed into SNOWMAGEDDON with 2+ feet predicted. We wound up with about 16" but it was that big storm that shut down a whole lotta stuff. Needless to say, the package didn’t arrive.
I emailed the peeps at United Vet to find out how long the vaccine would last. The package was in Indianapolis with no delivery date. Figured it was my fault for not paying more attention to the weather and I would just have to eat the cost of repurchasing.
Was very pleasantly surprised when they offered to reship at no cost. The new package arrived today with no delays
United Vet has taken care of me over several years, several moves and several states! Customer service really just can’t be beat. Highly recommend them :yes: