Well.
They want the original fitter to come out and adjust the flocking. Not only is this a complete deviation from what was agreed upon in November, it is a frustrating suggestion overall, since it exactly repeats the process I went through initially.
Get saddle 10/1 —> Fit is not great, but not making contact. With very little ride time (not even an hour total), it is on his withers. I’m not sure how that will change with the new panels, which were supposed to resolve everything and provided only a slightly better fit than the original panels on their respective first rides. My guess? It won’t. Wool will be added and it will be back on his withers in two rides. Then I will get to jump through more hoops and wait who knows how long for a resolution.
I ordered this saddle 8 months ago. I have been trying to work out the fit with Stubben since October.
I am so disappointed in this entire process.