I will try to clarify my earlier comment. For Tribute, I think there are some dealers in nearby states. We have one dealer here but they actually go to AZ to pick up shipments, and I was quoted the same prices from them as Chewy. I was looking to buy more at a time because FedEx is awful and I think whoever drives the truck on Mondays will not lift anything heavy. And my (not that close by) neighbors occasionally get my feed instead of me. But at the end of the day, it’s like 45 mins drive to the other feed store and special orders, so I stuck with Chewy.
Initially, Tribute was very expensive. The “free shipping” upcharge was very high. But same price as if I ordered via Amazon or from the local dealer. After a while, this has come down maybe $15ish? And stayed relatively stable but does fluctuate a little bit even on auto ship. Enough that I switched my second horse to Tribute once he got to where he could eat a RB instead of full amounts of TC Senior Gold (which had inconsistent local supply). Last year, I got some Crypto Aero Wild Forage as a mix-in for this horse who occasionally didn’t want to eat any of his concentrates but liked the chopped hay and stuff in CA. It’s a 40lb bag and super expensive, but again similar prices to Smartpak or other sources. When other horse, who is soy free, got diagnosed ID last winter, I used some of the CA to cut calories and retain some bulk in his diet ration.
At one point, Chewy canceled the CA out of my auto ship, saying it was discontinued. Which was incorrect. I was able to add it back.
Then for a little while, all of my feeds were marked down basically half price for a while, which I think were prices more in line with what a true local store would carry. I think the Tribute may have been advertised as a sale, but it basically showed up the same as their price vs suggested price. I did order some extra during this time. It arrived quickly suggesting they had it warehoused locally. Now it’s all back up to the usual range. But it still arrives fast compared to when FedEx picks it up, so I think they are still keeping some fairly locally or in a nearby state (much of my feed gets shipped from MO, sometimes AZ).
Anytime FedEx has lost the package, they have been completely worthless to deal with, but Chewy has replaced it right away if I don’t get a message from a neighbor that they have my feed.