Thank you all for some excellent suggestions. I have a minute to go through them now and also give some examples of what and how I have communicated with parents (and riders) in the past.
I LOVE to have things in writing, so in years past, and I will again this year, I have sent out two newsletters. 1 for IEA and 1 for our local hunter and jumper shows, which is what most of our younger riders will be attending. I think the ‘A’ rated shows would need to be another subject altogether so as not to overwhelm some of these first time riders.
In looking at my local show newsletter, I have provided the following information:
- The VERY BASIC difference between hunters/jumpers/equitation, and which classes they will see at each of our local shows. (Hunters = judged on the horse’s way of going, equitation = judged on the rider’s position and control, jumpers = don’t knock the jumps over. Very. Basic. I elaborate more for the kids in their lessons or when they attend our horse show camp)
- What the rider and horse need to wear, with pictures and links
- General locations of where we may go, as well as the dates for the shows we host
- Breakdown of cost, which looks to be pretty accurate within about $20 (some shows have a higher stall price, sometimes shipping is a little more, etc). Details horse lease fee, training, shipping, and what costs are owed to the horse show itself
- How to sign up for shows at the barn (we take care of entries for them, whether that’s an advantage or disadvantage I don’t know, but it’s what works for us)
- Where to register the horse and rider (with the show series to accumulate points) with a link and cost
My IEA newsletter includes much of the same, as well as a link to the IEA website so that the parents can read more indepth about what IEA is all about. I have always held an IEA meeting at the beginning of the season and go over most of the information above. We absolutely emphasize good sportsmanship and being kind to everyone and the horses. I have also made the point as someone mentioned above that there is to be no alcohol at shows… much as you might feel like you need a drink by the time your kid goes! I also include a section regarding Safe Sport as well as Social Media presence. I actually emphasize this very heavily because we had a situation in the past of some bullying and unnecessary drama in the barn. Since I have made a point to really go over this and give a no tolerance policy, we have had no problems (that have been brought to my attention, anyways).
I also send out an email (or multiple) with VERY detailed time information for everyone. For the shows we host, I am pretty good at setting a time schedule and sticking to it. I usually start the email with “I have rider and horse (with show name) entered in XYZ classes”. Then I tell them where they can pick up their number, exactly what time they need to be on in order to school in the morning, what tack they need to wear and what they need to be wearing during schooling vs showing. I include the estimated time schedule and give them an approximate time that the rider will need to be on in order to prepare to show.
Now, even with all these written instructions I get questions from parents or kids that surprise me. Often times it’s about what time they need to be there or what class they’re doing, at which point I just refer them to the email. But recently one mom told me that one thing she didn’t know how to do last year was how to velcro the straps on the show pad around the saddle flap. This isn’t something that had occurred to me to explain, because I usually cut those off of our school show pads and just use the girth straps. But this rider had bought her own and didn’t know what to do with those long straps. So that is something I have added to my list.
We don’t typically have parents in the barn learning how to groom/tack/hold the ponies because we teach the kids what to do and try not to have too many parents trying to “help” explain things, so I’m thinking about doing a brief demonstration of “this is what you can do”, including making sure keepers are tucked in, how to do hoof polish, how to polish kid’s boots…
Three of the biggest things that I am going to be sure to demonstrate are how to tie on a number, how to do garter straps, and how to put the kids’ hair in a hair net and in the helmet.
I think printed, maybe laminated hand outs of a “week before/day before/day of” checklist, what to say, what not to say, etc would come in handy.
I typically like to keep parents away from the kids while the kids are on the horse so that the kids are focused on the trainer. I will be sure to explain that, as well as when would be appropriate times to offer a sip of water, a snack, etc (for example, NOT in between two back to back pleasure classes…)
Again, thanks for all of your suggestions. I think I have a pretty good list of things to start with, but if you have any “surprise” details (like the saddle pad example) feel free to share more!