if the original springs did work and were replaced with the very same spring then the replacements should have worked, since they did not then there may be additional issues such as the ramps weight not being the original weight
Whatever has occurred if the total weight of the ramp can be determined a spring can made to work, but there maybe more to this than the spring. I assume there is an actual chart that the trailer manufacturer referred to when selecting the spring to use. This would take into account the mechanical advantage of the specific way the spring is installed at the factory.
More than once my company did specialized installations where we would be need to spring a wall used to hide something. We knew the specifics of the mechanical advantages of the torsion assemblies we used (drum size and such items) We would weigh the wall then have the spring made.
A properly installed system can be force neutral, acceptable is being within ten pounds of force.