Altech National Horse Show

Where do we go to complain?

I just came back and heard about Dedication. Any news on his condition?

[QUOTE=voltaire51147;7239932]
Where do we go to complain?

I just came back and heard about Dedication. Any news on his condition?[/QUOTE]

What happened to Dedication?

[QUOTE=comingback;7239931]
no…I’m pretty sure he really hurt himself. I thought he looked pretty bad after crashing that oxer and was reluctant to put weight on his left front, although he did walk out.[/QUOTE]

poor thing :frowning:

[QUOTE=BAC;7239935]
What happened to Dedication?[/QUOTE]

He crashed badly into an oxer, and kind of sat down in the process and struggled to regain his footing. When he did get up, he was gingerly using his left front, kinda pawing but not wanting to touch down. He did walk out of the arena, but I don’t know…didn’t look good to me! Hopefully it looked worse than it actually is.

IIRC iHigh was a massive let down last year as well and a lot of people complained.

Clearly, they don’t care.

All other indoors had beautiful feeds! Alltech just massively dropped the ball… again

[QUOTE=comingback;7239942]
He crashed badly into an oxer, and kind of sat down in the process and struggled to regain his footing. When he did get up, he was gingerly using his left front, kinda pawing but not wanting to touch down. He did walk out of the arena, but I don’t know…didn’t look good to me! Hopefully it looked worse than it actually is.[/QUOTE]

Thanks, hope he is okay.

Anyone know why Alltech has a problem with USEF? Their feed has been excellent so they already have everything in place.

Is iHigh any better today?

I’ve had both feeds going for a bit now and the USEF feed is much better. The iHigh feed has crapped out 3-4 times already and requires reloading…at which point I seem to miss some of the feed because of ads.

I’m guessing the problem is that Alltech wants control over their feed, with their ads and branding on it, since that’s what iHigh has plastered all over it.

[QUOTE=voltaire51147;7239932]
Where do we go to complain?

I just came back and heard about Dedication. Any news on his condition?[/QUOTE]

I went right to alltech.com and its easy to look for “contact” and then I chose public relations and emailed them. I directed them to come to this forum and see how many unhappy viewers they have, let’s see if it makes any difference. I would recommend everyone complain, maybe that will get them to partner with USEFnetwork.com.

[QUOTE=voltaire51147;7239973]
Anyone know why Alltech has a problem with USEF? Their feed has been excellent so they already have everything in place.[/QUOTE]

Advertising. The Alltech feed has Alltech products plastered all over the page, forces you to watch ads, has a large banner over the top of the screen, and a smaller banner actually in the screen. USEFNetwork just showed the Alltech symbol/other sponsor ads between classes, and the video/page ads were for Smartpak.

[QUOTE=iEquitate;7239987]
Advertising. The Alltech feed has Alltech products plastered all over the page, forces you to watch ads, has a large banner over the top of the screen, and a smaller banner actually in the screen. USEFNetwork just showed the Alltech symbol/other sponsor ads between classes, and the video/page ads were for Smartpak.[/QUOTE]

Well I can’t speak for other viewers, but I certainly don’t look at the Alltech ads and think “gosh maybe I should try that product.” Instead, I’m thinking “Gosh this company isn’t particularly in touch with their target audience.”

My feed has been loading for about an hour now.

Mine would not load from the Alltech site but did from the specific link posted on the last page. Works fine, one lock up for about 10 sec in 45 minutes of viewing. Again though, not over the Internet, via 4g phone conned with wifi turned off.

[QUOTE=BAC;7239985]
I went right to alltech.com and its easy to look for “contact” and then I chose public relations and emailed them. I directed them to come to this forum and see how many unhappy viewers they have, let’s see if it makes any difference. I would recommend everyone complain, maybe that will get them to partner with USEFnetwork.com.[/QUOTE]

Also Facebook https://www.facebook.com/AlltechNationalHorseShow
There’s also a pretty big thread on USEF Networks page
https://www.facebook.com/USEFNetwork?hc_location=stream

Twitter: https://twitter.com/alltechnhs

You can also rate the stream with 1-5 stars, and comment on it by registering- though that didn’t seem to be working when I tried to register to comment.

The quality of the feed for me is terrible. It’s very blurry and reloads often. I turned it off.

[QUOTE=Deedot;7239998]
Well I can’t speak for other viewers, but I certainly don’t look at the Alltech ads and think “gosh maybe I should try that product.” Instead, I’m thinking “Gosh this company isn’t particularly in touch with their target audience.”[/QUOTE]

:lol: that is so true. But, USEF was going to stream from November 3rd or would tat be VOD’s…hmmmm. All I know is that HRTV stinks and it is so bad that probably no one can see the ads anyway.

Yesterday I had sent an email to USEF asking why they weren’t showing Alltech because I could see that the other stream wasn’t looking so hot and to my surprise, they were showing it. I was so happy!! But no more. :mad:

Hello iHigh / Alltech. Your feed from the NHS is dreadful. :frowning: Please fix. If USEF Network could stream it smoothly, why can’t you? It is the same feed…

Seeing both (I have one on each computer), the USEF is better picture quality.

I’m still able to view from usefnetwork…thank goodness :slight_smile:

I just sent a message to Alltech’s PR Department. I thanked them for supporting Nationals but said having poor streaming of the show for two years was not good public relations for the company.

I said I understood their desire to advertise but that their target group won’t watch poor and inconsistent feed, especially when the quality at USEF is excellent. I asked them to resolve this problem to the advantage of all parties.

Is anyone else cracking up at the crazy wurlitzer themed soundtrack going to the five-gaited horses?