ha! There are days when I wish I had a factory!! Those are the days when it is past midnight and I am still trying to get products ready to ship!!
Very grateful for Mr. Bensmom, as he staffs the shipping and packing department and does so very well!
Libby – I took care of the balm being out earlier today. I need to learn more about Etsy and how to get it to auto re-load or something! I’m so glad your friend liked it! I sent a note back telling him what you ordered and that I fixed the problem so he can re-order.
It makes me so happy to see that everyone likes the products! I used a LOT of the balm on one of my dressage saddles that was really dry and neglected. I am happy with it, but I learned that if it isn’t buffed in/off well, it can get sticky, so I probably need to re-write the directions and make that clearer, though none of my customers has complained of that. So maybe I used it wrong?!! 
Keep your eyes open for Holiday packages by the end of the week on the etsy site!!