Getting into the business of matching people with their prospective friend has me real eager to find out what people like to have or find is a good way to make the selling phase more relaxing than such a hectic situation. I have had my fare share of buying situations and always remember that something always put a damper on the sell.
I remember one thing that made thing less likable was to hire a broker and having to ask O.K. if I buy this horse how much will your check be? Whether it was threw my trainer or a hired buyer that always made it such a disappointing moment. I wish a company like I work for was more established in the days of buying for myself.
Anyhow these are things I already offer but I’m curious to know what small little details will help make for any buyer I come across, a little more relaxing, I want people to feel they have someone that is not working for them to make money from them but to help them find what they need.
In place as we stand as current and future services:
Full video and printed presentations. One of my major pet peeves is getting 1 or 2 pics of a horse and they not showing the full picture.
We have online assistance but currently my account is down till we implement the new account for me. But once that happens prospective sellers or buyers can talk to me when they need to.
We hope by the fall of 2002 to have a collection of approved veterinarians but the vet we have asked to head up this project has taken his sweet time to get back to me but if anyone knows of a good and honest vet that would like to help me please have them contact me to speed up this process.
I’m currently working with some hauling companies (Judge Manning and Bob Hubbard) to take our transport accounts. Judge I have know forever cause I use to ride with his wife and I have never had a problem with them. I would like to ask though who have you had good treatment with and who you haven’t had so good treatment with. This is an important list for me so that I know if I half to scedgual a shiping who out there is reputable. So stab away and let me know. If its too detailed for here email me so that I know. A very important part for me is the shipping.
So I do everything a broker will do but I want to set myself apart and make sure I cover every request someone has.
On thing that makes me feel good about what I’m doing is I don’t half to push someone to buy a horse. So truly I will work with someone and help them find that horse to suit them even if there might be a horse at one of the farms we work with that isn’t listed. Actualy what you see on the site is just a sample of what they have and each time you email to inquire about a horse it goes directly to the farm so you don’t even need me but I can supply many of the resources.
So everyone start thinking and write down what you hate about buying and selling. Tell me the good things you want and the things selling can do without.
Farm owners tell me what is important to you when selling your horse and what services to the minute detail you like to have meanwhile post your replies here or email me at us.customerservice@horsecommerce.com I’m looking forward to hearing what you have to say.