I have a situation that I am not sure how to handle or what to think. My horse is free leased to a trainer several states away from me and has been for several months. For the first few months I was extremely happy with the situation - the trainer honestly gives first class care, and I thoroughly trusted this person. I recommended to a person in my current barn to ship their horse to the trainer in order to have it campaigned and sold. They didn’t follow advice at first and tried things their own way, but eventually the horse wound up in my trainer’s barn to be sold. This occurred in March. Since my March, I have called the trainer repeatedly for updates on my horse. I have received three e-mails, but have not actually spoken with the trainer since March. The people who are selling their horse leave the trainer messages on an almost daily basis with no response. They have not heard from the trainer for at least two months. I received my last e-mail at the end of May, wherein the trainer very kindly offered to keep their horse for another month at no charge to them. I asked the trainer to please call them within the next week to verify everything and relieve their mind. To date, we have heard nothing. I have left messages for a full week now with no response.
I am not quite sure what to think of this situation. I know that the trainer is very very busy but it concerns me that we leave messages with no response. Is this a normal situation? I don’t want to make the trainer angry, as I really like them, but it is embarrassing that I referred the sellers and they are being treated this way. What should I do??