Has anyone heard anything (positive or negative) about these folks? A friend is thinking of contacting them, and I’m just wondering if they’re legit. Googling brought me to a couple of ripoff reports, but they both have well-written and articulate rebuttals from the owners…
I honestly don’t know anything about them. BUT I have noticed when browsing horse ads that they will show up in several states all over the US. So it’s possible they are doing some brokering for other people or something? I don’t know. But I’ve seen their ads for horses in Arizona, Texas, Georgia, etc. They do seem to get a lot of nice horses. I’m not in the market now so I haven’t looked into them like I would if I was going to buy.
We are located in Alexander, AR and all of our horses are here and owned by us. We don’t do any brokering, we have several ranches that we work with and buy most of our geldings from. We seek out horses with a certain disposition that we then put into our desensitizing program to get them used to things that they will see in a family environment and ready for beginners, older riders, and kids. We place ads in various states all over the country to advertise and promote our horses, but we always start out the conversations by making sure people know where we’re located. We would love to help you or anyone you know that is in need of a good safe horse or pony. My wife, Alisha, is always available to help and can be reached at (501)240-4889
Has anyone heard anything (positive or negative) about these folks? A friend is thinking of contacting them, and I’m just wondering if they’re legit. Googling brought me to a couple of ripoff reports, but they both have well-written and articulate rebuttals from the owners…[/QUOTE]
I think it would be best if it is not too late to tell your friend to move on. I have had a bad experience with these people and would not wish this on anyone.
[QUOTE=SAcres;6697690]
Does anyone else think their horses are outrageously expensive?[/QUOTE]
Meh, if they can get that for the horses, good for them. I assume there’s some negotiation in there.
What I dislike is that practically every horse on their “for sale” list is already sold (remove it then or make a “sold” page, FFS), and that the “sold” horses still have the price attached. It feels a bit, idk, invasive to the buyer’s privacy? I’m familiar with sites that post “sold to x”, but they don’t leave the prices on once the horse is sold.
I’m sure they don’t get the asking price for the horses; it’s usually a starting point. Same with cars, furniture, homes, etc.
They have a good website and it looks like all the horses are registered with their associations. There are a couple of horses in there that are drop dead gorgeous!
I only know them because I have happened to be stabled by them a few times at some events…and they are very professional, nice, outgoing people who have outstanding, polite, children who ride very well. They were helpful to me at the show and in our area, that is how they are thought of- nice, helpful people.
We do have a sold page that we move horses to after a while. The problem is they generally sell almost immediately upon or even before we ever get them posted on the For Sale page. Most of our customers have expressed an interest in having the horse posted even if they buy it before it was ever listed. We have asked customers in the past if they want the price to remain and the overwhelming response has been yes. We do from time to time have a customer that asks that we don’t put their name, or the price, or sometimes even completely remove the horse and we always due what they ask. That’s why you see some horses that just say “Sold” and some without a price. The reason we leave the prices on the site is so that people will have a reference of what our prices typically average since many times we have a waiting list and there are no horses for sale listed.
[QUOTE=Mainemoose;6697670]
I think it would be best if it is not too late to tell your friend to move on. I have had a bad experience with these people and would not wish this on anyone.[/QUOTE]
Bad experience with this place. Diamond J or Horse of My Dreams completely misrepresented the very expensive horse they sold as safe, dead broke, and perfect for an older woman with back issues. The very day he arrived it was apparent he was strong and very athletic and his training is questionable. Found a year old ad from another place that had him for sale before these people and they represented him as very athletic, much more of an accurate description. Had she seen that ad, she would never have purchased him. They say they have a 30 day ‘return’ policy but when called, the lady Alisha stated that they “don’t have anything suitable at this time” and that in their contract, which includes a non-disclosure agreement (be very wary of this one, you won’t be able to say anything negative about them if you have a poor experience or they will threaten you with a law suit as they are trying to do to me, however I was not their customer, it is a friend of mine) their contract gives no time frame in which they will replace the horse for you. Great, not the right horse AND, no time frame for replacement AND, don’t they claim to sell safe, family friendly horses? So why don’t they have a horse replacement for my friend? The woman stated it could take several months but she wasn’t sure how long before she would have the ‘right horse’. Beware of this non-disclosure agreement. Brilliant business contract to hide behind.
From what I remember of their website from when this last came up, they encourage folks to order on line and ship to them.
To me this is invariably going to lead to some problems especially with one horse ammies, who are the target market.
Really you should not be buying a saddle horse without riding it fairly extensively unless you are a pro getting a good deal on a project and know you can fix problems.
Think of all the times an ad looks good enough to go for a visit and trial ride, and it’s a clear mismatch.
I agree Scribbler. My friend was looking for her last horse for her lifetime and I don’t think they once encouraged her to come try the horse. It was sold to her over the phone! I am all for “buyer beware” and my friend is an adult who can read a contract. It was just bizarre, as a previous poster stated, that in their contract is a non-disclosure agreement and, that they didn’t really have a replacement horse when they claim to sell all family safe horses. And this Alisha, when pressed about details of things she stated about this horse, would only say that “everything on the website in writing and the video of the horse are the only things that represent him”. She would not admit claiming on the phone the many statements that convinced my friend to purchase, such as calling this horse ‘dead broke’,and that my friend would be very happy with him. She knows well how to cover her a##. My friend is so disheartened by this experience that she doesn’t want another horse (she’s always had one, trail rider) and she is selling her horse trailer. I wish she would have consulted the professionals at my barn before putting down a deposit to this place. The horse is totally unsuitable for her and she would easily be injured by him. She took one look at him and knew she would never get on this horse.
There are an awful lot of 4 and 5 year old horses on the site. Not what I would expect looking for well broke ammy horses. Not to mention the appalling number of pictures of minors riding (and standing on horses’ backs) with no helmet.
I have been threatened with a lawsuit now by these folks…unbelievable. They want to claim that I am bound by their non-disclosure agreement because I talked to my friend about this horse that she bought from them and have demanded I remove my google review about them. I am supposed to remove all such posts as this here on the forum or face litigation to the tune of $66,000, that’s 3 times the purchase price of this horse. Apparently, that’s what the contract states that my friend signed. My husband is having to talk to our attorney now for advice. I did not see this contract until just the other day when the Jacuzzi’s threatened me with the suit via email. They included a copy of it with the email. It has my friend’s signature on it, not mine. I can’t believe it.
I would think if anything they might go after your friend for talking to you. But they absolutely can’t go after you.
This would be like a company where some whistleblower former employee goes to themedia, and the company tried to claim the New York Times is bound by the employees nondisclosure contract. See how silly that is?
Lawyers letters are cheap and a very good way to scare folks off.
Btw, did they send you a letter from a lawyer or did they write it themselves?
You can often get a lawyer to write a threatening letter even if the lawyer tells you there is no reasonable chance of following it up. In other words most threats are empty.
On the other hand if they wrote the letter themselves it’s probably indicative that no lawyer would touch the question
Now if they want to prove libel or slander then they have to prove what you said is not true. Big hurdle.