I donno about that, but if a SC client had damages of $1 the laws in my state are brutal for products liability. For a small southern state we sure don’t like our consumers having any problems.
And yes, in a cost benefit analysis its much cheaper for them to pay for those that know to ask then pull the product. Its a fraction of a tiny drop in the bucket to them.
As I said, I do think they are trying to find out what teh problem is, but clearly they need help form someone who works at a pool store or has a $3 ph meter.
They could test the paste all day and not get a bad result unless they diluted it down with lots of water. Its a fluke I even tried that. My friend the chemist was on the phone talking me through a test and he said now pour 1/20th of that solution in more water. BAHM! The ph shot up like a rocket and he had been expecting the exact opposite.
I can see their scientists not figuring that out. I can see their scientists not testing the manure for ph and not just happening to know the average baseline for that horse.
I can understand all kinds of reasons an ex-equine researcher who worked with poop and ph might hit upon things a lab scientist wouldn’t think of, but I can’t understand why they do not seem to just pull the product until they figure it out. They make GG, its not like they will go broke.
Could they just hire a teenager to goole it?