I’m a BO. I offer Full board (not training), Partial board, and Pasture board.
If a horse winds up with a small scrape or something that doesn’t really need any immediate attention, I text the horse owner to tell them, usually with a photo, and move on. If it is very dirty I will hose it off real quick.
If a horse comes in with a large scrape, cut, swollen leg, etc, I text the horse owner with a photo; I will hose it to clean or cold hose swelling upon initial discovery if HO cannot come out that day. Further care is charged hourly.
I will change bandages, wraps, etc. long term, and I charge an hourly rate for my time. Topical ointments I will apply, medications provided I will feed or dose with an oral syringe daily, no charge. If needed more than twice a day (at feeding times) I charge for my time. I do not and will not administer injections, neither IV nor IM.
If a horse has a significant wound that needs veterinary attention, or is choking or colicking, I call the HO immediately. If they do not answer I then call their vet and do what their vet asks me to do until they arrive. I then continue trying to contact the HO owner. I will hold horse for up to an hour; if further assistance is needed I charge a fee for my time.
I also offer Retirement board, and its fee includes me holding horse for vet, farrier, etc., changing bandages, wrapping, all that. It’s fee is also considerably higher than my full board to account for that additional time spent.
My BO philosophy comes from how I behaved as a boarder. When I boarded, if there was a major medical issue, I either dropped whatever I was doing, or had my mom or dad or sister or a friend go out for me if my job wouldn’t let me leave or something. I would never have expected a BO to sit with my horse for four hours for any reason, period. It’s my horse, not theirs. I’ve driven to the barn four times in one day before to care for my horse, 40 minutes one way. Right before I moved to Florida a little over a year ago, I had to drive to the barn, 30 minutes one way, twice a day for two weeks for a pasture injury. Life happens. You own a horse, they get injured, you work it out. I know that many people have differing opinions when they are boarding about what they expect of a BO, but, I can’t please everyone, so I run my barn based off the expectations I had when I was a boarder. I’m happy to take care of these things for people, particularly if they’re on vacation or something, but I don’t think it’s fair to expect BOs to do so for free. Just like when I boarded, the one time I couldn’t get someone to the barn for me, I paid the BO to wrap my horse’s legs. Time is money.