Muck Boot bad luck?

[amastrike]

Anyone else have bad luck with Muck Boots? I’ve bought two pairs over the past 5-6 years. I only wear them maybe 6 months out of the year (over the winter, and during the wet times in fall and spring) for probably about 15-20 hours per week, so it’s not like they get a ton of use. Each pair has only really lasted through one season. After that, they start to leak. Not horribly, my feet still stay warm, but they get damp. After every wearing, I have to put them on a boot dryer, otherwise the moisture in the boot makes them impossible to get on and off. (This is super fun on days when I doing morning barn chores, go to my office job, and then go to the barn after work… trying to get the boots back on after work is a nightmare. Last winter I started putting my feet in plastic bags before putting the boots on, which made it much easier to get them on/off…)

Is this normal for Muck Boots? Could I have just managed to buy a couple of duds?

Any suggestions for other boots that are warm, waterproof, and STAY waterproof?

Maybe I’m being unreasonable, but if I’m going to spend $100 on a pair of boots, I’d like them to last more than ~6 months.

[Loopy]

Mine lasted me most of a winter, just about got to Spring before they sprang leaks. I was wearing them most days for at least a couple of hours, but no, not much wear out of them really.

i am quite hard on footwear though (I’m only small and light, but I do get through boots).

[kcmel]

I’ve had 2 pairs. I wear them everyday for an hour or 2. Both lasted at least 3 years. While all other brands have lasted a year or less. I hate paying so much for them, but for me in the long run it is worth it.

[horsepoor]

Have you tried contacting the Muck Boot company? I had a similar issue with Bogs that cracked within the first winter, and Bogs was wonderful about replacing them. I seem to recall that Muck had a similar warranty.

[Mango20]

My Mudruckers boots have lasted about 3 years so far. No leaks at all. The only thing is that I’m starting to wear holes in the inner lining at both ankle bones and the back of my heel.

[cowboymom]

That hasn’t been our experience, even with my teenage son who wears his as slip on outside shoes year round and walks all over them as he takes them off. Ours are the winter/artic version, maybe tougher than the standard stable version.

That said, my $12 Walmart issue rubber boots have lasted just as long and done as well!

[Nelzeagle]

I love Muck Boots but they don’t love me. I have bought two pairs, and each set cracked around the 6 month mark- either at the seam or across the instep.

I only wore them in the winter and muddy spring, and never for riding. I thought that they should have lasted longer, a lot longer.

Any suggestions for a different brand?

[trubandloki]

Not much holds up well when exposed to things like urine (stall cleaning) on a daily basis.

My Muck Boots cracked this spring after wearing them for a couple of years for morning and evening chores.

[maunder]

The only brand of rubber boot that has lasted me more than half a year is Skellerup.

[amastrike]

[QUOTE=horsepoor;7720288]
Have you tried contacting the Muck Boot company? I had a similar issue with Bogs that cracked within the first winter, and Bogs was wonderful about replacing them. I seem to recall that Muck had a similar warranty.[/QUOTE]
Huh, good call, lol! I emailed them, waiting to see what they say.

@Nelzeagle;7722291

I love Muck Boots but they don’t love me.

LOL, I said something very similar in my email to them! I think what I said was “I want to like Muck Boots, but they have to like me back at least a little.”

[QUOTE=trubandloki;7722310]Not much holds up well when exposed to things like urine (stall cleaning) on a daily basis.

My Muck Boots cracked this spring after wearing them for a couple of years for morning and evening chores.[/QUOTE]
Well, yeah, but it’s not like I’m wading through ankle deep urine. I’d say at least half of my time in Muck Boots is spent doing things OTHER than cleaning stalls, so plenty of exposure to puddles, mud, and snow, but not so much to urine. I do a good bit of walking in them (according to my phone’s pedometer app, I walked about 1.8 miles doing morning chores one day last week, and I do morning chores 4 days a week!). But regardless, two years of wearing them twice a day is about 4 times the life I get out of mine!

[Sticky_Situation]

I have a pair or muck boots that are about 3 years old now if I remember right. They are the heavier, “field” (hunting style) boot rather than the regular “tack classic” muck boots … Mine are brown with orange lining and have a heavier sole with more tread. They have held up well to stall cleaning and mud so far, and are also warm in the winter. The inner lining is starting to wear through a little bit but they don’t leak at all.

[amastrike]

The Muck Boot company promises a reply to emails in 48 hours. It’s been a week :(. Guess my business isn’t important to them. Time to find new boots!

[trubandloki]

[QUOTE=amastrike;7731402]
The Muck Boot company promises a reply to emails in 48 hours. It’s been a week :(. Guess my business isn’t important to them. Time to find new boots![/QUOTE]
I always assume that when a good company does not respond that my email got lost in cyber space somewhere and I try a second time.
If the second email also is not responded to I go with what you said.

[Pennywell_Bay]

I think I have the really heavy muck boots. I wear them all winter and even partial summer (boy are they hot but so worth it).
My pair is ANCIENT. Over 5 years old. Prob older but not being used for the first few years. And I am pretty hard on my boots. I have 6 stalls, have to treck all over in the mud etc. I wear them in winter in the snow. Maybe they switched to a crappy overseas company in the past years?

[amastrike]

[QUOTE=trubandloki;7731407]
I always assume that when a good company does not respond that my email got lost in cyber space somewhere and I try a second time.
If the second email also is not responded to I go with what you said.[/QUOTE]
Right after I sent the email, I got an autoreply that they received it and would respond within 48 hours. So it definitely didn’t get lost.

[Pocket_Pony]

I have the really heavy ones, too, that I just wear in the winter. I never clean them off so they are always dirty. I stomp up to the barn in them 4 times a day, every day. Use them for chores, anything I do outside, and if I’m very lazy I’ll just ride in them because they are warm. I’ve lived up here 10 years and am on my second pair that I got maybe two years ago. LOVE them!

[horsepoor]

Try emailing again. I did find some warranty info around the web that made it sound like it might only be a year, but worth asking. Bogs at least responded to me quickly when I had an issue with their boots.

[chism]

If you bought them from Dover, they’ll exchange them for you.

[Tuffytown]

They hate me. Ruined my feet.

[amastrike]

So not impressed with Muck Boot Company.

On Tuesday I posted on their Facebook about the lack of communication and copied and pasted the email I had sent. Within a few hours, they commented on the post promising to get in touch with me.

On Wednesday, they asked me to message them my email address, which I did. They said someone would contact me immediately and to let them know if I didn’t hear from them. Since they sent that message at almost 7PM, I wasn’t expecting to hear back that day.

Late morning Thursday, I messaged them back on Facebook saying I hadn’t heard from anyone.

Around noon today, I messaged them again saying I had not been contacted.

It’s after 4 and I still have not heard from them. I checked the email address I gave them about a dozen times. It’s correct. I’ve checked my spam folder a dozen times. No email there.

Seriously, guys? If you don’t give a crap about your customers, then fine, but don’t repeatedly promise to contact me if you aren’t going to actually do it.

I’m leaning toward getting LL Bean boots. They have awesome customer service and a better product.